The 2023 Customer Experience Management Value Index
Verint is named an Exemplary Leader in the 2023 Customer Experience Management Value Index by Ventana Research. In the complex ecosystem of CX tools developed for disparate use cases, metrics, and processes, Verint ranked as Exemplary through thorough analysis of product and customer experience in the Index.
Building a successful CX program requires teams to share data seamlessly across multiple functions, including support services, contact center, marketing, and sales. The Value Index is an assessment of how well vendors address buyers’ requirements for CX software and incorporates all criteria.
Download the Value Index for an independent report on vendor evaluations and learn how Verint is ranked as a Leader in multiple categories, including Adaptability, Manageability, Usability, and Product Experience.
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