Remove Leadership Remove Mobile Customer Service Remove Multi-Channel
article thumbnail

The Edge of Service® Newsletter, Issue 15: Getting Mobile Customer Service Right

Brad Cleveland Blog

The Edge of Service® Newsletter, Issue 15: Getting Mobile Customer Service Right There are an estimated 7 billion active mobile phone subscriptions today—one for every living person on the planet, according to the International Telecommunication Union (ITU).

article thumbnail

The Edge of Service™ Newsletter, Issue 15: Getting Mobile Customer Service Right

Brad Cleveland Blog

The Edge of Service™ Newsletter, Issue 15: Getting Mobile Customer Service Right There are an estimated 7 billion active mobile phone subscriptions today—one for every living person on the planet, according to the International Telecommunication Union (ITU).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Edge of Service® Newsletter, Issue 15: Getting Mobile Customer Service Right

Brad Cleveland Blog

The Edge of Service® Newsletter, Issue 15: Getting Mobile Customer Service Right There are an estimated 7 billion active mobile phone subscriptions today—one for every living person on the planet, according to the International Telecommunication Union (ITU).

article thumbnail

The Magnitude of Mobile

Brad Cleveland Blog

Need a reason to refine your mobile strategy? Here are some statistics that remind us of how ubiquitous mobile devices have become. There are now 8 billion active mobile subscriptions – more than the population of the planet.

article thumbnail

Staffing for Mobile

Brad Cleveland Blog

The post Staffing for Mobile appeared first on Brad Cleveland.

article thumbnail

The Magnitude of Mobile

Brad Cleveland Blog

Need a reason to refine your mobile strategy? Here are some statistics that remind us of how ubiquitous mobile devices have become. There are now 8 billion active mobile subscriptions – more than the population of the planet. Cisco) Mobile data traffic has grown 4,000 fold in the past ten years.

article thumbnail

The Magnitude of Mobile

Brad Cleveland Blog

Need a reason to refine your mobile strategy? Here are some statistics that remind us of how ubiquitous mobile devices have become. There are now 8 billion active mobile subscriptions – more than the population of the planet. Cisco) Mobile data traffic has grown 4,000 fold in the past ten years.