InMoment XI

JANUARY 6, 2022

This lens is fundamental to any rewards program because it challenges you to consider which behaviors you’re trying to change. Taking a behavioral magnifying glass to a potential rewards program helps define its purpose. Lens #2: Feedback-Based Rewards. Lens #1: Behaviors.

White Paper 370

White Paper Rewards Programs Feedback Presentation 370

Calabrio

APRIL 27, 2017

Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way. Download this white paper to learn more about changing workforce challenges in the contact center. We all want to feel valued when we come to work, and this is especially true for call center agents.

Contact Center 65

Contact Center Engagement White Paper Social Media 65

Totango

AUGUST 23, 2022

White papers. This may happen on their initiative, or it may be encouraged through incentive offers and rewards programs. Touchpoints may involve any medium you use to interact with customers, including: Search engine marketing. Social media posts and ads. Video content and ads. Blog content. Live chat and chatbots.

Touchpoint 122

Touchpoint Customer Journey B2B Customer Journey Mapping 122

Calabrio

APRIL 27, 2017

Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way. Download this white paper to learn more about changing workforce challenges in the contact center. We all want to feel valued when we come to work, and this is especially true for call center agents.

Contact Center 40

Contact Center Engagement White Paper Social Media 40

Calabrio

APRIL 27, 2017

Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way. Download this white paper to learn more about changing workforce challenges in the contact center. We all want to feel valued when we come to work, and this is especially true for call center agents.

Contact Center 40

Contact Center Engagement White Paper Social Media 40

LiveChat

JULY 27, 2018

Gifts, offers, white papers, and discounts can all help to lure a customer back in. Consider offering an invitation to an in-person event, membership in your VIP rewards program, or even a free educational course. Make them an offer. Give your customer an incentive to come back. Experiment with a series of emails.

Engagement 59

Engagement White Paper Rewards Programs Events 59

SmartKarrot

APRIL 22, 2022

You can have inbound content such as informative blogs, e-books, white papers, etc. Design a reward program. Offering rewards to loyal customers is one of the best ways for customer retention. Recognize and reward your loyal customers for staying with you for a good amount of time. Like what you are reading?

Customer Retention 10

Customer Retention B2B White Paper Rewards Programs 10