Remove 2006 Remove Communication Remove Feedback
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How to Identify Weaknesses in Your Customer Journey Map

GetFeedback

Through Voice of the Customer (VoC) surveys and many other sources of customer feedback, it can seem like a game of whack-a-mole. Southwest gets lots of negative feedback on their boarding approach and yet decided that fixing this problem would raise costs and eventually cause customers to defect. That’s not as easy as it seems.

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How to Connect Your Employees to Your Customers and Company Mission

Customer Bliss

When Lisa started working at Netspend in 2006, the company was relatively small and was in an industry that didn’t really exist before the company itself existed. She had support from her C-Suite leaders, as the president saw the value of leading their external and internal facing communications with CX. Enjoy the show!

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How NPS was pioneered at Intuit & Sprint, with Brian Andrews – CB46

Customer Bliss

While at Intuit, Brian won CEO Leadership Awards in 2007 and 2009, as well as Scott Cook Innovation Awards in 2006 and 2008. In days 30-60, Brian focused extensively on communications. In those, customers give feedback, and Sprint responds to the feedback. He has an MBA from Purdue University.

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SurveyGizmo Launches Activated NPS Solution

SurveyGizmo

Companies can now respond immediately and individually to customer feedback. – SurveyGizmo launched its Activated NPS Solution today, making it easy to respond to Net Promoter Score (NPS) feedback immediately and directly to drive higher customer engagement. We help customers make feedback core to their business.

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Jotform vs Wufoo: Which one is the Better Form builder?

SurveySparrow

Source: Jotform Jotform was founded by Aytekin Tank in 2006. Whether you aim to gather customer feedback, streamline event registration, or conduct intricate surveys, Jotform provides the platform to bring your vision to life. For Communication, they have Teamchat, Campfire, and Fleep, to name a few. G2 Rating: 4.7/5

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How to choose the best reputation management company

BirdEye

Choosing the best reputation management company for your business can boost your online reputation, amplify positive feedback, and effectively handle any negative remarks. Reputation management involves monitoring multiple channels and constantly collecting, responding to, and analyzing customer feedback.

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Formstack vs Jotform: Which One Is Right For You?

SurveySparrow

Formstack has evolved as a form builder since being founded in 2006 by Ade Olonoh. Source – jotform.com This San-Francisco based company, just like its contender here, was founded by Aytekin Tank in 2006. For communication, you can use Slack and Zoom, to name a few. For communication, you have Slack. The best part?