SmartKarrot

JANUARY 18, 2022

Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. In addition to HR and payroll, the firm offers services like applicant tracking, leave and attendance management, time tracking, and more. Found in 1996 by Sridhar Vembu, Zoho Corporation Pvt Ltd. IBSFintech.

2011 11

2011 E Commerce E-support 2008 11

SmartKarrot

JANUARY 28, 2022

Adaptive Shield is a SaaS company that offers a security posture management platform that is used to help organizations manage and secure their cloud services. Cato Networks offers network security management software that is hosted in the cloud. The web-based GUI is used to manage and monitor security. Founded in: 2006.

2015 10

2015 2011 2006 2010 10

NetBase

NOVEMBER 9, 2018

This is Crisis Management 101: “protect customers first, brand second and shareholder interest third.” Though there were additional reports of needles in strawberries, affecting several other brands, consumer support is exactly what we’re seeing with strawberries in the aftermath of this devious act. Love is Stronger than Foul Play.

Social Media 45

Social Media 2006 E-support Consumers 45

C Space

JULY 24, 2020

The car is still the ultimate status symbol, and India has gone from having 89m cars in 2006 to 253m in 2017. Meanwhile, Uber -backed scooter startup Lime and European competitors Tier and Dott have won Paris’ competitive e-scooter tender, meaning they will be able to operate 5,000 scooters in the French capital.

2020 52

2020 Brands Sports Advertising 52

Comm100

NOVEMBER 13, 2022

Today’s customers look for fast, convenient, and personalized support that allows them to connect with brands how, where, and when they want. 99% of customers now believe that companies need to improve their service and support. In 2021, this meant that 48% of organizations diversified the digital channels they support.

Customer Service 85

Customer Service Omnichannel Social Media 2021 85

SmartKarrot

SEPTEMBER 24, 2021

Not only that, this software also includes accounting, cash management, purchasing, vendor management, financial consolidation, revenue recognition, subscription billing, contract management, project accounting, fund accounting, as well as inventory management as well. It takes care of each of your needs in one go.

2021 10

2021 E Commerce 2006 E-support 10

Optimove

NOVEMBER 14, 2019

Flow’s global e-commerce platform enables retailers to sell products internationally, by simplifying the international ecommerce process. Founded in 2006, the company powers communications and payments for the iGaming, eCommerce, ticketing and charity sectors and was recently named as the 28th fastest growing company in the UK.

Multi-Channel 40

Multi-Channel 2008 E Commerce 2004 40

SurveySparrow

MAY 16, 2024

SurveySparrow SurveySparrow is an experience management platform with a conversational interface. Plus, they are image—and video-supported. The no-code tool was created by Aytekin Tank in 2006 as an initiative to remove complexity from online forms. 5 (3,085 Reviews) Pros E-signature capability. That’s not it.

2024 52

2024 E-support 2006 2010 52

C Space

FEBRUARY 12, 2020

Let’s take an example: When YouTube emerged as an innovation, was Gillette’s CMO worrying about whether it threatened the investments made in brand equity and management? It’s so easy, especially the more frantic you get about e-mails and deadlines and meetings and global travel, to forget that that’s not reality. Possibly not.

Net Promoter Score 52

Net Promoter Score Customer Centricity Travel Banking 52

Susan Abbott

JUNE 9, 2015

The first web marketplaces democratized the ability to sell physical goods, such as E-Bay   (founded 1995) and Etsy (founded 2005).  Originally launched as a platform to support virtual work in 1999, ELance really took off when it launched the vendor management system, creating a marketplace.

2006 59

2006 2011 E Commerce 2005 59