CSM Magazine

JANUARY 24, 2023

“In our first decade we were entirely paper based, however, in 2007, after ten years’ of business we made, what was at the time, a significant investment in field service software from America. “We also started using standalone vehicle tracking and navigation equipment at about the same time.

2007 52

2007 2018 2013 Customer Relationship Management 52

SurveySensum

JULY 14, 2020

Customer Experience Manager at Cape Union Mart Group, Kia Abbott is driving the journey to become a customer-led, data-driven organization that can effectively create meaningful customer experiences that delight customers in stores and online. Andrew McFarland – Chief Customer Officer at Black Box.

2020 132

2020 Customer Experience Magazine Consulting 132

Storyminers

JULY 6, 2020

He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Adrian Swinscoe. Barry Dalton. Bob Thompson.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Adrian Swinscoe. Barry Dalton. Bob Thompson.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

Comm100

FEBRUARY 6, 2018

Need : Customer service software, sales tools, omnichannel software, live chat software. Business Seeks All-in-One Customer Service Software. Zendesk was founded in 2007 by three friends using an old kitchen door as a desk. Competitors: BoldChat, LiveChatInc.

Customer Engagement 58

Customer Engagement Engagement Social Media Omnichannel 58

CloudCherry

MARCH 14, 2019

Director of Customer Experience at UL EHS Sustainability & Co-Founder of CX Accelerator. Nate started his career in the year 2007 and has worked tirelessly for years to give back to CX industry. It was really innovative and would be cost effective for broad implementation across many industries. ”- Nominator.

Hospitality 236

Hospitality 2007 Insurance B2C 236

CloudCherry

MARCH 14, 2019

Director of Customer Experience at UL EHS Sustainability & Co-Founder of CX Accelerator . Nate started his career in the year 2007 and has worked tirelessly for years to give back to CX industry. It was really innovative and would be cost effective for broad implementation across many industries. ”- Nominator. . Nate Brown

Hospitality 210

Hospitality 2007 Insurance B2C 210