2008 Customer Focused Innovation 
GetFeedback
OCTOBER 14, 2019
The phrase Customer Experience (CX) didn’t become en vogue until 2008 when it surpassed Customer Satisfaction as the primary customer-focused keyword. . Rather than just satisfaction , customer experience refers to the whole ecosystem of the customer journey. How to fix it.
Clarabridge
MAY 10, 2018
From 2008 to Today, and Back to the 80s: C3 2018 Day 2 Highlights. . Executive Vice Chairman, Founder and Chief Strategy Officer Sid Banerjee took us through the inception of the company and how the Clarabridge product suite has evolved to help brands optimize customer data and transform experiences.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CX Journey
FEBRUARY 4, 2016
I was watching an episode of Shark Tank recently when Mark Cuban said, after one of the entrepreneurs failed miserably in attempting to lure a Shark to invest in part because of a gross over-valuation: First come the innovators, then come the imitators, then come the idiots. Then come the imitators , who copy what the innovators have done.
Daniel Group
SEPTEMBER 23, 2021
They are fantastic young people who have brought a lot of innovation and energy into the industry and into our company. So, for some context, I joined Holt in 2008, January of 2008. And so once that picture was unveiled, and it was like, “Wow, holy cow, there are a few customers that make up a lot of our revenue.
LiveChat
AUGUST 3, 2018
Despite the mind boggling success that the original iPhone enjoyed, Apple went ahead and launched the iPhone 3G just a year later, on July 11, 2008. From McDonald’s to Ford to Salesforce, product innovation is the bedrock of sustained, long-term business success. Apple sold a million iPhones in just 74 days from launch.
Natalie Petouhof
FEBRUARY 2, 2016
It is being r ecognized for outstanding learning programs in two categories and for its contribution to developing innovative and business focused learning programs. Capgemini University won a gold medal for “ Software Engineer of the Future MOOC” in the ‘Best Unique or Innovative Learning and Development Program’ category.
Wootric
FEBRUARY 14, 2019
Why we love Colin: He’s a keynote speaker, best-selling author of several books such as The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level , the CEO of Beyond Philosophy , and Co-Host of The Intuitive Customer Podcast. Colin Shaw. Rachel English. Steven Van Belleghem.
Expert insights. Personalized for you.
220 
Let's personalize your content