Remove 2010 Remove Brands Remove Connections Remove Online Experience
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How COVID-19 has Driven Digital Retail

Kitewheel

To thrive, retailers must have a successful online store. The online experience for many brands has already had an impact on customer behavior, but COVID-19 has accelerated the need to build better digital retail experiences. Doing this requires attracting, converting, and engaging both new and existing customers.

Retail 52
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How Brazilian Fashion Retailer Passarela Uses Data for Better CX

Oracle

I am responsible for ecommerce as well as marketing and branding of all the physical stores. Tell us a little about Passarela and the great things you’re doing in customer experience. The brand offers integrated consumer experience in all sales channels: stores, website, and call center.

Fashion 50
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Gen Z Rely on the Internet Primarily for Social Media and Entertainment

CSM Magazine

Where prior generations saw function or utility, Gen Z sees fun, connection and emotion. For them, there is no “online” or “internet.” Gen Z doesn’t distinguish whether they are online, on an app, in a social network’s platform or walking around with their mobile phone.