20 CX Commitments for 2020
Experience Investigators by 360Connext
JANUARY 2, 2020
2020 – a year of vision ! To start your year off right, here are 20 commitments to make on behalf of your customers and your organization. 20 Customer Experience Commitments for 2020. Advocate for your customers. Know the journey. Get that critical outside-in perspective with customer journey mapping.
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