2023 Connections Omnichannel ROI 
InMoment XI
OCTOBER 18, 2023
Apply The Art of Integrated CX Strongest Signals: Comprehensive Data Collection The first step towards delivering an omnichannel customer experience is to gather customer experience data from every conceivable source. These meetings allow you to connect the dots between your CX initiatives and financial outcomes. Let’s take a look!
Optimove
MAY 4, 2023
The location-based marketing sphere is projected to grow to over $80 billion by 2025, and almost 80% of businesses are planning to implement location-based campaigns in 2023. Is location-based marketing worth exploring in 2023? Keep it real In 2023, shallow content that relies on unconvincing or over-scripted messaging won’t cut it.
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BirdEye
MAY 3, 2023
A marketing channel is any platform that allows you to connect and communicate your brand’s message with your target audience. B2C marketing channels that help you sell to or connect with individuals are social media channels, paid ads, email marketing, SMS campaigns, direct mail, and mobile marketing.
CX University
MARCH 18, 2024
In today’s digital age, businesses are on a mission for fresh, exciting ways to connect with their customers and craft unforgettable, personalized journeys. Furthermore, the rise of the Internet of Things (IoT) will enable even deeper levels of personalization by connecting smart devices to create seamless omnichannel experiences.
SurveySensum
NOVEMBER 23, 2023
We’ve done our bit of research and shortlisted 15 of the best NPS tools you should check out in 2023. We’ve done our bit of research and shortlisted 15 of the best NPS tools you should check out in 2023. Qualtrics can connect with dozens of channels to help you analyze feedback in real-time.
Cyara
FEBRUARY 20, 2024
Every organization understands the vital importance of enabling their customers to connect seamlessly. This results in lower operational costs, improved efficiencies, a greater return on investment (ROI) and enhanced experiences for your employees and customers. What Makes the Cyara Platform Unique?
SurveySparrow
MARCH 29, 2023
You will be able to connect different business parts and make them work in tandem for a seamless customer experience. It will help you prioritize activities that will impact your business directly. For this purpose, it’s good to have an omnichannel CX tool. The objective should be to maximize your ROI from the customer.
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