Call Experts

OCTOBER 5, 2023

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations. Consider the following questions.

Contact Center 105

Contact Center Call Center 2027 Customer Satisfaction 105

BlueOcean

JULY 9, 2024

Read on to discover the three principles of brand loyalty in a world where disruptions continue to shift our buying behaviors (and one interesting exception to the rule.) Convenience: First Among Equals Convenience has become the first key principle of brand loyalty. Online sales are expected to exceed $1.7

Loyalty 177

Loyalty Brands 2027 Average Handle Time 177

Call Experts

APRIL 8, 2024

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations. Consider the following questions.

Contact Center 52

Contact Center Call Center 2027 Customer Satisfaction 52