Remove 2027 Remove Brand Values Remove Sales
article thumbnail

The 3 Principles of Brand Loyalty in a Highly Disruptive World

BlueOcean

Convenience: First Among Equals Convenience has become the first key principle of brand loyalty. Online sales are expected to exceed $1.7 trillion by 2027, representing an all-time high of over 20% of all retail sales. Just look at Walmart’s online net sales , which are rising 31.8%

Loyalty 177
article thumbnail

By the Numbers: Benefits of Getting Customer Experience Right

Clarivate

Customer experience has been growing rapidly in the last few years because it is one of the most significant ways to differentiate your brand in this increasingly competitive market. 18x increase in average sales cycle time. 32% of consumers stop doing business with a brand after only 1 bad experience. REVENUE Benefits of CX.

2027 40