How Do You Solve 2020’s Most Common CX Problems? Start Here.
Experience Investigators by 360Connext
JANUARY 28, 2020
Only 30% of Sales leaders strongly agreed they can even measure customer experience improvements , in a study by Oracle in 2019. Your leadership team and executives probably understand that it’s not acceptable to simply skip investing in sales, marketing or customer service. It’s time to build some bridges.
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