DELTA Vs VIRGIN – a Customer Experience Comparison by Michael Bartlett
ijgolding
MARCH 31, 2017
Having flown over 300 times in the last two years alone, I am well versed in the differences between airlines. In fact, one of my most read posts is a review I conducted in 2014, comparing the airlines Emirates and Etihad. The customer Journey in this case did not begin when I spoke to Virgin’s excellent customer rep.
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