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Experiential retailing is the next big thing in activewear

Alida

If the rumor is true, Amazon will challenge industry leaders like Nike, Lululemon and Under Armour in the $44-billion active apparel market. Sales in athletic apparel rose 12 percent in 2016 , according to the market research firm NPD, as more consumers wear their workout clothes outside the gym. Photo: Bloomberg.

Retail 167
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6 Lessons To Boost Customer Loyalty From Nike NPS Score Strategy

SurveySensum

Nike is one of the most reputable apparel and shoe brands in the sports industry, boasting a value of over 30 billion US dollars. Innovative Products In 1984, Nike was on the verge of shutting down its basketball division due to low sales and this was one of the turning points in Nike’s history. Let’s find out!

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Connect customer feedback to your target audience with HappyOrNot Demographics

Happy or Not

By connecting customer feedback to your target audience’s demographic data. For example, let’s say you’re an apparel retailer and your target customer segment is young adult females. The post Connect customer feedback to your target audience with HappyOrNot Demographics appeared first on HappyOrNot. s ays Kenneth G.

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Why a CX Mission Matters — And How to Create One

Experience Investigators by 360Connext

Providing focus to the experience was something every employee could understand, connect to emotionally, and understand how their role helped. Nike’s example is one of my favorites: “To bring inspiration and innovation to every athlete* in the world.”. Their products already did that, in some cases quite literally!

Airlines 214
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Are retailers nimble enough to give consumers what they need and want right now?

PK

Connection is everything in moments of crisis. The question on everyone’s mind is, how can retailers navigate the new normal, where the ability to connect is more reliant on digital technology than ever? The first task is to look to consumers and ask, how can we address their most pressing needs?

Retail 98
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The Customer-Centric Compass

CSM Magazine

They don’t just view your inquiries as tasks to be checked off they see them as opportunities to connect and assist. Through tailored recommendations, individualized communications, and a genuine interest in your well-being, these companies foster a sense of connection and loyalty. Apple Inc.,

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Xpedition and Voyado Partner to Help Boost Loyalty and Retention for Fashion Brands

CSM Magazine

Xpedition , the Microsoft Dynamics Gold partner and trusted solution provider to the fashion and apparel sector, is partnering with Voyado the committed CRM challenger and natural choice for retailers in the Nordics, to supply a powerful cloud-based platform that enables retailers to create strong brand loyalty.

Fashion 72