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Experiential retailing is the next big thing in activewear

Alida

If the rumor is true, Amazon will challenge industry leaders like Nike, Lululemon and Under Armour in the $44-billion active apparel market. Sales in athletic apparel rose 12 percent in 2016 , according to the market research firm NPD, as more consumers wear their workout clothes outside the gym. Photo: Bloomberg.

Retail 167
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Connect customer feedback to your target audience with HappyOrNot Demographics

Happy or Not

By connecting customer feedback to your target audience’s demographic data. For example, let’s say you’re an apparel retailer and your target customer segment is young adult females. The post Connect customer feedback to your target audience with HappyOrNot Demographics appeared first on HappyOrNot. s ays Kenneth G.

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Why a CX Mission Matters — And How to Create One

Experience Investigators by 360Connext

Providing focus to the experience was something every employee could understand, connect to emotionally, and understand how their role helped. Nike’s example is one of my favorites: “To bring inspiration and innovation to every athlete* in the world.”. Their products already did that, in some cases quite literally!

Brands 214
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Are retailers nimble enough to give consumers what they need and want right now?

PK

Connection is everything in moments of crisis. The question on everyone’s mind is, how can retailers navigate the new normal, where the ability to connect is more reliant on digital technology than ever? The first task is to look to consumers and ask, how can we address their most pressing needs?

Retail 98
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The Customer-Centric Compass

CSM Magazine

They don’t just view your inquiries as tasks to be checked off they see them as opportunities to connect and assist. Through tailored recommendations, individualized communications, and a genuine interest in your well-being, these companies foster a sense of connection and loyalty. Apple Inc.,

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The Power of a Greeting: How One Simple Act Can Impact the In-Store Experience

Second to None

At the end of the day, it comes down to your employee’s ability to make real, human connections with individuals who contact your brand online , over-the-phone , or walk into your store. We achieve success through a relentless focus on quality and innovation, consultative relationships and a talented team of professional associates.

Apparel 86
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Promo Giveaways Customers Love: Boost Loyalty with Top Picks

Joe Rawlinson

Whether it’s to build brand recognition or foster deeper connections with clients, promotional products are versatile tools that help your business stay top-of-mind. Tech Gadgets: Innovative Solutions for Everyday Use Tech gadgets remain a favorite among giveaway recipients, providing both practicality and a touch of innovation.

Loyalty 78