Top 5 Customer Service & CX Articles for Week of April 22, 2024
ShepHyken
APRIL 22, 2024
4 Tips for Championing Contact Center Innovation from an Award-Winning Customer Experience Leader by Jay Patel (CIO) The human experience is tied to the tangible results a company sees, such as increased customer loyalty, higher employee retention, and overall business performance. Connect with Shep on LinkedIn.
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