Alida
NOVEMBER 25, 2016
In our e-book The 10 Smartest Brands: How They Use the Competitive Advantage of Customer Intelligence , we reveal how companies like D E WALT, LinkedIn and Salomon engage with customers to make better marketing, customer experience and product innovation decisions. Increasing revenue with NewsCorp Australia.
GetFeedback
JULY 19, 2019
There is greater ROI when the holistic customer journey is the focus. If you’ve ever written something—a book, a presentation, even a blog post—think of VoC data the way you would think of the writing process. Improving customer experience is what leads to ROI. How your CX vision impacts ROI. The same is true with data.
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InMoment XI
OCTOBER 25, 2024
A better reputation leads to more bookings and higher diner demand. Curious about the ROI you could achieve with InMoment’s reputation management software? Try the ROI calculator below and see the impact for yourself! Calculate your business’ ROI using InMoment’s reputation management tools.
TechSee
FEBRUARY 10, 2025
True Scalability: AI handles complex tasks at scale, maximizing your ROI while freeing human agents to focus on those interactions that require a “human touch.” The Bottom Line: ROI, Growth, and Retention The numbers speak for themselves: Cost Savings : Fewer truck rolls, lower call volume, and faster resolutions.
Alida
SEPTEMBER 30, 2016
Online communities have measurable, proven ROI. To get more ROI out of your online communities, you must understand the benefits of each type of online community and how they complement one another. A University of Michigan study found that customers spend 19 percent more after joining a company’s online community. TWEET THIS STAT ).
Customer Bliss
MAY 9, 2018
It lays the groundwork to enable the work because it connects it to ROI and growth. Doing “customer math” has changed and shifted CEO and leadership teams’ perception of this work and connected it to ROI all over the world in every type of B-B and B-C company. And that’s the power of elevating and honoring customers as assets.
TechSee
APRIL 24, 2025
From RMA to ROI: A Smarter Path Forward Returns are expensive. Book a live demo of Connectivity Guru to see how TechSee can transform your end-to-end customer journey. When dispatches were needed, field techs used the same insights to verify the issue, and fix it the first time. The result? A 30% reduction in returns. But retention?
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