Experience Matters

JANUARY 20, 2015

This report provides specific examples of how these companies’ CX efforts have created value for both their customers and for their businesses. We also highlight their best practices across the four customer experience competencies—purposeful leadership, compelling brand values, employee engagement, and customer connectedness.

2015 108

2015 Customer Connectedness 2014 Net Promoter Score 108

BirdEye

OCTOBER 14, 2024

Every multi-location business strives for consistency in customer experience and service quality. Customer interactions often begin with finding a business online, and your listing sets the tone for the entire relationship. For multi-location businesses, local listing management can be a one-size-fits-all solution.

Management 52

Management Multi-Channel Demo Brands 52

BirdEye

APRIL 15, 2025

They work because the brand has something worth paying attention toand knows how to show it. Read on to learn how to attract customers through intent-driven storytelling across your marketing channels and how GenAI tools can help you implement attraction marketing that builds trust and makes it easier for the right customers to find.

Marketing 52

Marketing Social Media 2025 Multi-Channel 52

BirdEye

JANUARY 11, 2023

This gives your brand a personal touch and encourages followers to engage deeper, making them more likely to make the jump from follower to customer. What are the benefits of social media for multi-location businesses? This will lead to more meaningful connections between the business and the customer.

Social Media 98

Social Media Multi-Channel Advertising 2002 98

BirdEye

FEBRUARY 12, 2024

In this blog, we’ll explore common approaches to multi-location social media management, key challenges, and proven strategies to streamline efforts and unify your brand voice across all your business’s social presences. Table of contents What is multi-location social media? Siloed reporting prevents holistic insights.

Social Media 59

Social Media Multi-Channel Demo Reference 59

BirdEye

MARCH 27, 2025

For businesses, the right handle influences how memorable your brand is and how credible you appear. Whether youre a multi-location firm or a growing startup, your Instagram handle needs to be as unique as your business. These work well for agencies, B2B companies, and larger multi-location businesses.

Brands 52

Brands Social Media Automotive Healthcare 52

BirdEye

AUGUST 28, 2023

The only social media software for multi-location businesses Want to see the impact of Birdeye on your business? Follower count: This represents the number of followers your social media channels have amassed at a set time. For the best possible success, work with influencers that align with your brand values.

Social Media 98

Social Media Metrics Measurement Multi-Channel 98