GetFeedback
DECEMBER 26, 2018
Business is built on customer relationships, and brand perception sets the tone. Companies, of course, want to cultivate a positive brand perception among their target consumers, but it’s a tricky goal. As Brandwatch points out , companies don’t control brand perception—consumers do. The Basics of Brand Perception.
InMoment XI
DECEMBER 9, 2024
Successful AI integration combines AI with Human Intelligence (HI) to ensure ethical, relevant, and brand-aligned interactions. To learn more about how organizations are utilizing AI without losing the human touch, download this guide today! Thank you Your download will begin shortly.
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InMoment XI
AUGUST 8, 2023
Another technique to fight survey fatigue that is successful for many brands is to leverage microsurveys for mobile and other digital environments. Don’t underestimate the potential positive brand impact you’ll see when customers receive a call from a representative after clicking “submit” on their survey. Download for free today!
Experience Investigators by 360Connext
JUNE 9, 2015
Download for FREE – June 10th only! When you come out to inspect the work, not only does your cracked windshield look brand new, but your car looks like it just rolled off the showroom floor. Bonus: In honor of this guest post on 360Connext, I’m making Purple Goldfish free today on June 10th for download on Amazon.
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Our recent survey of over 2,000 US consumers found that retailers that can drive a seamless, omnichannel customer experience (CX) – across physical and digital channels – have huge benefits for brand relevance, profitability, and customer loyalty. Download the report to learn more! Now the question is: how to get CX right?
InMoment XI
AUGUST 20, 2024
It involves managing the firm’s brand, and ensuring that the public, clients, and the media perceive the firm as a trustworthy and competent entity. Dedicated Help Section: Create a section on your website where clients can access resources like downloadable forms, legal checklists, or links to important legal information.
InMoment XI
NOVEMBER 16, 2023
The customers – what they take away from all their encounters with your brand, the signals they are looking for, and what they expect? Download the full summary of our XI Forum Europe 2023 here To be successful there needs to be harmony between signals, abilities, and expectations.
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But it is now a board-level priority for many brands. Download the eBook to learn the 5 essential elements of a CX-first platform that can help you dramatically improve your customer experience without adding more resources. Customer experience was once considered a soft metric, or a “nice to have.”
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Learn where you fit today among three stages from “diagnostic” to “strategic listening and closing the loop” to “strategic insights,” and how to rapidly increase conversions, customer satisfaction, and brand perception with the right tactics and tools. Download the eBook and get started with impactful, integrated CX today.
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Prior to working with Concentrix, Fastly faced many of the common challenges B2B organizations encounter when using a “do-it-yourself” VOC software platform: A heavy focus on reporting and brand-level metrics––with minimal changes and improvement. Read about Fastly’s success by downloading today.
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To help supercharge your surveys, we’re providing you with the four key elements of a brand-building survey program. When you put these four pieces in place, your surveys can become powerful experiences that deepen, instead of damage, your customer’s relationship with your brand.
Advertiser: ZoomInfo
Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” Download the report today to discover more! To succeed, you must change the way you conceive and build new products as a digital business.
Advertiser: Vanilla Forums
Will these unprecedented times expedite the rise of branded communities? Download your free copy today! What does 2021 have in store for the community profession? What can organizations do to ensure their business remains relevant? This year's Community Predictions has all the answers! 7 key trends to expect in 2021.
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