Communication Engagement Webinar 
Experience Investigators by 360Connext
JANUARY 23, 2015
After presenting on this topic for groups like WOMMA (Word of Mouth Marketing Association) and OMI (Online Marketing Institute) as well as a popular topic at conferences and corporate events, we decided to present to you, our community! Please join us as we kick off our new webinar series this month. 30, January 2015. It''s FREE!
Experience Investigators by 360Connext
MAY 20, 2015
Customer-centric Culture & Communications. Did you know that only 30% of Americans feel truly engaged and inspired at their full-time jobs? It’s HR and communications executives who understand they have a culture that ignores the customer. And much of that culture starts with communication.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
InMoment XI
OCTOBER 28, 2021
In my last post, we discussed the difference between interactions, engagement, and customer experience. I often talk about customer experience lying at the intersection of communications, operations, technology, and employees. We also had a Customer Experience Council to engage the rest of the organization.
Beyond Philosophy
SEPTEMBER 11, 2017
Effective communication is the lifeblood of any relationship, whether it’s between individuals, informal groups, within companies, between leaders and the people they govern, and, of course, between companies and their customers. Email marketing is good? 1 – Understand your customer.
Experience Investigators by 360Connext
DECEMBER 31, 2014
Also beginning in January, 360Connext is offering monthly webinars on topics you’ve asked us about. Join us later this month and then every month this year to discuss everything from customer communications to micromapping to customer experience leadership. Sign up and leave your competitors in the dust! Get Schooled.
Experience Investigators by 360Connext
MAY 27, 2015
She is the author of Everybody Writes: Your Go-To Guide to Creating Ridiculously Good Content and co-author of the best-selling Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business (Wiley 2011). Want a full workup on her? This is where I get excited.
InMoment XI
OCTOBER 26, 2022
When you break down those silos and create channels of communication across departments, your business will see more success in the areas that matter most! When your employees are engaged in the experience, your organization will benefit. And that engaged employees can increase an organization’s sales by up to 20%?
Expert insights. Personalized for you.
299 
Let's personalize your content