Top 5 Customer Service & CX Articles for Week of July 22, 2024
ShepHyken
JULY 21, 2024
Simon joins me today to talk about ServiceNow’s new Consumer Voice Report 2024, the ongoing decline of brand loyalty, what’s driving it, why “The future of customer experience is high-tech meets high-touch” and some of the biggest lessons coming out of the report. Connect with Shep on LinkedIn.
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