CSM Magazine

MAY 8, 2024

Elevating Customer Service Standards To make sure you exercise effective implementation of your sector’s legal requirements, you can provide targeted training programs, like customer service excellence seminars, and customer data protection and protocols.

Customer Service 52

Customer Service Document Seminar Customer Satisfaction 52

GetFeedback

APRIL 15, 2019

Plus, you’ll probably get a few rants and raves about the last event you hosted, which can be useful for optimizing your next seminar or convention. Like all feedback, event survey questions help you look objectively at the strengths and weaknesses of your conference or seminar. The takeaway on event survey questions.

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Events Transportation Seminar Hotels 207

CSM Magazine

FEBRUARY 16, 2024

The event is focused on the processes used by call and contact centers, with showcases from over 200 different business representatives along with seminars by over 100 industry experts. In April 2024, the Las Vegas Convention Center will see the return of the Call and Contact Center Expo.

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Contact Center 2024 Seminar Insights 52

SAP Customer Experience

JANUARY 18, 2022

When we transitioned from school to professional life, we began to learn from seminars, various web content, In school, we took classes and were immersed in a subject with a teacher who led us on a path to knowledge, and other students on the same learning path for that class.

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Seminar Sales Customer Experience Customers 67

Customer Bliss

MAY 31, 2018

During this time, Antonio and his team crafted internal seminars and workshops based on 3 messages : What is customer experience? In addition to hosting seminars and workshops, Antonio spent time on the front lines seeing for himself what was a part of the problem. Why is it important? What are the benefits it will bring us?

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B2B Seminar Leadership Workshop 107

Magellan Solutions

AUGUST 16, 2023

You can ask them to sign up for newsletters to tell them about the latest offers and free seminars or events organized by your business. Connect with customers Constant customer communication is one good way to build customer loyalty and care. Use your in-house or outsourced customer call center to reach out to them more quickly.

Seminar 52

Seminar E-support Call Center Loyalty 52

BirdEye

NOVEMBER 16, 2023

Host real estate finance seminars and masterclasses 22. Host real estate finance seminars and masterclasses Seminars and masterclasses educate clients on financial aspects, establishing you as an educational resource and enhancing financial literacy among potential clients. Organize how to use AI in real estate use cases 19.

Social Media 109

Social Media Seminar Events Consulting 109

COPC

MAY 2, 2019

s first China client seminar of 2019 was held on April 12 in Beijing, attracting participants from various industries including financial services, technology, utilities, outsourcing and many others. This Beijing seminar is the first in a series planned for China throughout 2019. The post COPC Inc.

Seminar 8

Seminar 2019 Net Promoter Score Contact Center 8

CX Accelerator

OCTOBER 26, 2019

I recently attended a seminar where Dever explained that customers who have emotional affinity with a product or brand consider that product or brand essential to their daily lives. In a weird geekish way, I ran fictitious leagues simulating all potential outcomes of every NBA game each year on Lotus 123.

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Customer Service Seminar Travel Customers 140

Magellan Solutions

JANUARY 7, 2024

Lead Generation Lead Qualification Appointment Setting Telesales Seminar and Webinar Registration And many more Businesses embrace these services because they help them increase their sales. Telemarketing is an array of many services. Here are a few of the most common services businesses available.

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Seminar Call Center Telecommunications Hospitality 52

CSM Magazine

OCTOBER 13, 2022

Service Quality Institute has a program called Coaching for Success that is available online (when you have managers at remote locations), in-house seminars, and products you can skilfully implement on-site with your own trainers. Their verbal communication skills are weak. Employees like Scott need to be rewarded, recognized, and valued.

Customer Service 105

Customer Service Seminar Healthcare Travel 105

Andrew Mcfarland

SEPTEMBER 24, 2022

To prepare, entrepreneurs should attend international trade seminars. These seminars can be held by universities, business development organizations, and the United States Department of Commerce. For example, Chafee Center for International Business at Bryant University offers seminars on international business.

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Seminar Travel Culture Government 48

Up Your Service

FEBRUARY 5, 2020

So, I’m delighted to tell you now that in partnership with Right Selection, Marshall Goldsmith and Ron Kaufman will be delivering the Service Leadership Seminar, first time ever. Join the Service Leadership Workshop. Service Leadership Workshop. April 9 in Colombo. April 14 in Mumbai. Come and join us for the day.

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Workshop Leadership Seminar Events 52

Myra Golden

JULY 29, 2019

I know these ideas work because I’ve used them in call centers I’ve managed, and right here at Myra Golden Seminars. I keep things spicy at Myra Golden Seminars by regularly getting the team out for fun. Here are three things I know for sure meaningfully motivate employees. Plan a Team Building Outing.

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Seminar Customer Service Call Center Customers 61

NetBase

FEBRUARY 3, 2020

Our World Tour seminar series is off and running, and we’re excited to share a bit about it – and invite you to join us at an upcoming complementary session. The seminars showcase the many ways businesses can work with these contextualized insights to reveal trends captured from all forms of structured and unstructured data.

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Seminar Social Media Events Consumers 64

Myra Golden

NOVEMBER 20, 2019

I have had the pleasure and the privilege of attending several seminars given by Myra Golden. Start looking for her name on the seminars you are offered and sign up. The particular course that was pivotal to these calls was your “How to De-escalate” section.”. Anna Hoang, Customer Support Specialist I, Vertafore. “

Seminar 61

Seminar Magazine Workshop Social Media 61

Myra Golden

JULY 31, 2019

I have had the pleasure and the privilege of attending several seminars given by Myra Golden. Start looking for her name on the seminars you are offered and sign up. The particular course that was pivotal to these calls was your “How to De-escalate” section.”. Anna Hoang, Customer Support Specialist I, Vertafore. “

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Seminar Magazine Social Media Customer Care 55

CSM Magazine

JANUARY 30, 2020

With a line-up of 500 cutting-edge exhibitors, dozens of leading keynote speakers as well as over 250 educational seminars and masterclasses, this is going to be a show like no other. So, what are you waiting for? Head over to the website or grab your FREE ticket now because this is THE place to be!

User Experience 52

User Experience 2020 Seminar Innovation 52

Myra Golden

JUNE 9, 2019

I usually tell my client that I’m bringing my family with me on trips because I like to have my daughter attend seminars to see what I do. Talk to your client/employer about your goals for “Take Your Daughter to Work” Day. Your kids are impressed with what you do 40 hours a week.

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Seminar Travel Events Webinar 78

Magellan Solutions

JUNE 11, 2021

Transcripts that will be published online or converted to captions, such as podcasts, seminars, and documentaries. Projects that are critical to making business decisions, like conference calls and annual meetings. Magellan Solutions have dealt with many foreign partners. Often used for: Conferences. Intelligent transcription.

Seminar 52

Seminar Document Advertising Consulting 52

CSM Magazine

AUGUST 22, 2019

I know these ideas work because I’ve used them in call centers I’ve managed, and right here at Myra Golden Seminars. I keep things fresh at Myra Golden Seminars by regularly getting the team out for fun. Here are three things I know for sure meaningfully motivate employees. Plan a Team Building Outing.

Seminar 45

Seminar Customer Service Call Center Workshop 45

SurveySparrow

AUGUST 11, 2020

A seminar or event that you can host via the internet is widely known as a webinar. This online seminar or event can be business-related and educational. When you know the topic and the aim of your online seminar, it won’t consume much time to create a content outline. What is a Webinar?

Webinar 52

Webinar Seminar Events Social Media 52

CSM Magazine

FEBRUARY 16, 2023

Training Coordinator Training coordinators typically oversee training programs that can include anything from employee onboarding sessions and ongoing education initiatives (safety certification classes or quality control seminars etc.)

Seminar 52

Seminar Customer Service Representative Hospitality Retail 52

Magellan Solutions

AUGUST 17, 2021

In-person seminars. Webinars are much more effective than in-person seminars. The typical seminar will draw 25-50 people, but it is not uncommon for a webinar to draw hundreds. From the subject line to the placement of the links and the call to action.

Seminar 52

Seminar Webinar Call Center Sales 52

Myra Golden

MARCH 18, 2020

I have had the pleasure and the privilege of attending several seminars given by Myra Golden. Start looking for her name on the seminars you are offered and sign up. The particular course that was pivotal to these calls was your “How to De-escalate” section.”. Anna Hoang, Customer Support Specialist I, Vertafore. “

Seminar 52

Seminar E Commerce E-support Magazine 52

ReviewTrackers

MARCH 24, 2021

Whether you’re simply offering financial advice or partnering with company executives to set up workshops, lunch-and-learn sessions, or seminars, financial wellness is a great platform for retaining current clients and acquiring new ones.

Banking 123

Banking Customer Retention Customer Experience Financial 123

Lumoa

NOVEMBER 8, 2017

We recently talked about this topic in a breakfast seminar hosted by Sininen Meteoriitti. This way the results are always relevant for the businesses we work with, but the modern technologies help us in increasing the efficiency and reducing cost level.

Feedback 117

Feedback Net Promoter Score Seminar Download 117

One Millimeter Mindset

MAY 19, 2020

By now, you are virtual webinar- and seminar-saturated. Liberate Yourself from Shirley Someone Syndrome. Leverage 3 Design Strategies for Cross-Functional Professional Success . What is the Only Professional Story You Become Known For? Delivered by a bunch of people providing you with lists and lists.

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Seminar Workshop Presentation Webinar 104

OpinionLab

APRIL 13, 2017

Because getting digital feedback is so important to CX professionals, we’ll be sharing best practices for measuring the digital customer experience in an exclusive web seminar hosted by CRMXchange titled “The Five Keys to Improving Customer Experience with Digital Feedback” on April 20 at 1 p.m.

Feedback 68

Feedback Seminar Consumers Interaction 68

CSM Magazine

DECEMBER 17, 2020

As I teach in my seminars – ask yourself if everything you say and do enhances or diminishes trust. If you must make a phone call while others are within earshot, keep it short or go elsewhere to make the call. The good news about these telephone turnoffs is they are easy to avoid.

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Seminar Books Article Customer Service 98

CSM Magazine

AUGUST 25, 2023

Invest in seminars, webinars, individual courses, and lessons held by a specialist to ensure that you are working with the best-trained professionals in the industry. Active listening and clear communication form the backbone of impressive customer service. Use Media (Including GIFs!)

Customer Service 52

Customer Service Seminar Social Media Communication 52

The DiJulius Group

MAY 1, 2019

Hardy relates how, when he was young, a seminar about personal accountability in relationships transformed. One of my favorite books is The Compound Effect by Darren Hardy, which is based on the premise that decisions shape your destiny. Read Full Article.

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Seminar Books Article Measurement 45

NetBase

MARCH 2, 2020

So, a Consumer and Market Intelligence Breakfast Seminar seemed the best way to deliver it en masse! We ended the Dallas seminar with Mike Baglietto , joined by Kevin Issadore , Director, NetBase Quid sharing the autonomous vehicle market/Telsa brand demonstration: Data Visualization in Action. And it was pretty incredible.

Social Media 60

Social Media Seminar Multi-Channel Leadership 60

Totango

MARCH 8, 2022

Hosting CS webinars, teleconferences, and seminars. Showcasing and reviewing CS software. Offering career advancement tips for CS professionals. Providing CS training opportunities. Posting job opportunities. Offering tips on how to run customer success communities.

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2022 Customer Success White Paper Social Media 117

ShepHyken

JANUARY 29, 2021

Refresher courses, seminars, and other product knowledge dissemination activities should be a staple of contact center work routines.

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Contact Center Call Center Seminar Article 91

Totango

DECEMBER 28, 2021

These can be delivered through formats such as seminars, workshops, certification programs and degree programs. Assign mentors to staff members to assist with on-the-job training. Follow up initial training with continuing education opportunities for successful team members.

Net Promoter Score 97

Net Promoter Score Roadmap Seminar NPS 97

CSM Magazine

NOVEMBER 24, 2022

And a competent dental accountant will adapt to these changes by attending seminars and conferences to learn about these accounting developments. The way businesses operate, including yours, has developed because of technological advancements.

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Seminar Financial Banking Management 52