Consumers Customer Experience Design Seminar 
Myra Golden
JULY 31, 2019
Although this sounds like a good thing, the net result is an increase in stress for frontline customer service professionals. According to Newsweek magazine, the stress level of consumer services professionals is comparable to that of air-traffic controllers and police officers. Anna Hoang, Customer Support Specialist I, Vertafore. “
Myra Golden
MARCH 18, 2020
Although this sounds like a good thing, the net result is an increase in stress for frontline customer service professionals. According to Newsweek magazine, the stress level of consumer services professionals is comparable to that of air-traffic controllers and police officers. Anna Hoang, Customer Support Specialist I, Vertafore. “
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Myra Golden
NOVEMBER 15, 2016
Workshop attendees have said, “ most intriguing and informative seminar I have been to in my life! ” Now it’s easy for your employees to get the exact skills they need to handle difficult customers. The Newsweek article states that the role of customer service now ranks as one of the 10 most stressful jobs in the U.S.
Myra Golden
NOVEMBER 15, 2016
Workshop attendees have said, “ most intriguing and informative seminar I have been to in my life! ” Now it’s easy for your employees to get the exact skills they need to handle difficult customers. The Newsweek article states that the role of customer service now ranks as one of the 10 most stressful jobs in the U.S.
Bold360
DECEMBER 1, 2016
He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. “Organizations make many mistakes when selecting a customer relationship management solution.
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