Currency Alliance

OCTOBER 12, 2021

Several airlines and hotel groups did win my preference because of their loyalty program. The Norwegian Rewards program, for example is so transparent that I can redeem my value whenever I want by applying the accumulated points to my next purchase. We also make it easier for any customer touchpoint to become loyalty-enabled.

Loyalty 59

Loyalty Loyalty Programs Airlines Travel 59

PK

JULY 15, 2019

Membership models, including elements from traditional loyalty and rewards programs, can be a very effective way to improve customer loyalty—but the mindset should be broad when considering what that membership experience could contain (see #3, below). How a particular brand achieves loyalty as an outcome can be varied.

Loyalty 45

Loyalty Loyalty Programs Roadmap Rewards Programs 45

Currency Alliance

JANUARY 22, 2020

And yet, many loyalty programs are run like barnacles on the side of a business: battling for budget, rather than being nurtured as the core way to engage customers via every channel and touchpoint. Rewards programs have not, historically, earned consistent loyalty across all customer segments.

Loyalty 40

Loyalty Brands Loyalty Programs Rewards Programs 40

Currency Alliance

JUNE 11, 2019

Banks have been in and out of rewards programs for decades – but their focus ebbs and flows depending on the economic cycle as well as the regulatory framework. Compounded in Europe by the slashing of interchange fees, banks have been left with reduced margins from which to carve out rewards value[v]. More money, fewer monies.

Banking 40

Banking Loyalty Consumers Loyalty Programs 40

Currency Alliance

JUNE 16, 2020

Loyalty had evolved into a fairly segregated marketing function, but many of this years’ entries were more comprehensive, loyalty-enabled marketing programs. As more holistic marketing initiatives, loyalty mechanics were harnessed to drive and measure engagement across channels, and across many more customer touchpoints.

Magazine 52

Magazine Loyalty Innovation 2020 52

SurveySparrow

MARCH 20, 2021

Tell your candidates about what the job will offer for them, not only in terms of compensation but also in terms of the culture, process you follow, and so on. From a public acknowledgement to a pay increase or a one-time cash prize, there are a variety of choices that you can use to reward and recognize your employees.

Leadership 52

Leadership Rewards Programs Engagement Feedback 52

Qualtrics

SEPTEMBER 24, 2020

Here are some of the common challenges of onboarding remote employees: Difficulty gauging and adjusting to company culture. Without the ability to experience the non-verbal cues of a new workplace, new employees will experience a longer adjustment period to your company culture. 1 Communicate company culture.

Culture 20

Culture Employee Experience Rewards Programs Communication 20

BlueOcean

DECEMBER 13, 2022

Salesforce reports that 55% of members would use their loyalty programs more if the rewards were personalized to reflect their unique needs. McKinsey agrees, saying that “earn and burn” transactional rewards programs aren’t enough to retain loyal members. You’ve probably seen this more often than you realize.

Loyalty Programs 177

Loyalty Programs Loyalty Social Media Rewards Programs 177

Currency Alliance

FEBRUARY 10, 2020

Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app. As a result, the supermarket’s NPS has gone up and up.

Loyalty Programs 52

Loyalty Programs Loyalty Hotels Travel 52

SmartKarrot

NOVEMBER 2, 2020

You can even reward them by creating a loyalty rewards program. He says, “We try hard to cultivate a companywide culture of individualized executive level customer service. He says, “The best strategy for this is through loyalty rewards programs. Adeel Shabir, Outreach manager, SIA Enterprises.

Customer Retention 21

Customer Retention E-support Social Media E Commerce 21