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We certainly do not wish to loose you as a valued customer. I am confident that a future visit to our studio will better reflect our commitment to customersatisfaction.”. Sign up for my email list and learn specific tips, approaches and phrases to help your employees help your customers.
Then, I custom create response letters that reflect the brand’s voice. The 5 steps ensure that the complaint response letter restores customerconfidence and regains goodwill. Here are my 5 steps with great examples from great companies that know how to regain customer goodwill after the worst has happened.
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