Customer Guru

AUGUST 21, 2018

DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. John is an “Ex-Disney Guy” and Customer Experience Coach. He has been successful in showing businesses, teams and communities how to create a Disney-like experience and culture.

Customer Experience 115

Customer Experience Consulting Books Customer Experience Professionals 115

COPC

AUGUST 10, 2016

will be exhibiting and presenting at the Execs In The Know Customer Response Summit in Austin , at the JW Marriott hotel. will moderate a select group of industry leaders for an engaging and entertaining exploration of key findings from the 2016 Consumer Edition of the Customer Experience Management Benchmark (CXMB) Series.

Events 40

Events Customer Journey Mapping Workshop Hotels 40

COPC

FEBRUARY 22, 2019

Despite the fact that virtually every organization in existence has an entire department dedicated to customer care, the global community of customer care leaders is a small and familiar group of folks. This community is well supported by a calendar jam-packed with conferences, summits and seminars.

Events 40

Events Hospitality Culture Hotels 40

BirdEye

NOVEMBER 16, 2023

Getting more clients for your real estate business is integral to real estate reputation management. Develop customized property management solutions 20. Host real estate finance seminars and masterclasses 22. What you can do now: Birdeye’s Webchat helps realtors as you engage and converse 24/7 with your leads.

Social Media 110

Social Media Seminar Events Consulting 110

BirdEye

MARCH 29, 2024

The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before. 34 Instagram story ideas for businesses in 2024 FAQs on Instagram story ideas Manage your Instagram account with Birdeye How to post a story on Instagram? Table of contents How to post a story on Instagram?

2024 108

2024 Social Media Events Webinar 108

BirdEye

NOVEMBER 30, 2023

Be responsive to comments, messages, and engagement from the community. Consider hosting webinars, seminars, or workshops covering legal issues relevant to your specialties and target audience. Instead, manage all of your listings from one convenient dashboard with Birdeye. Make reviewing your firm quick and easy for clients.

Marketing 110

Marketing Social Media Workshop Events 110

Storyminers

JULY 6, 2020

His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. Her areas of expertise include market research, program management, marketing, instructional design, and training.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. Her areas of expertise include market research, program management, marketing, instructional design, and training.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

BirdEye

MARCH 17, 2023

Small business owners must navigate complex challenges ranging from customer acquisition to human resource management and financial oversight, leaving them with an overwhelming amount of responsibilities to manage alone. Developing reports and performance analytics for management review. million a year.

Consulting 98

Consulting Social Media Financial Sales 98

BirdEye

APRIL 7, 2023

Well, here’s how: Set up tracking goals: Your customer relationship management (CRM) software can be configured to determine how much money it costs to generate a single lead. Social media engagement Social media is integral to every business’s marketing efforts. But how can you track costs per lead?

2023 52

2023 Marketing Social Media Return on Investment 52

Totango

SEPTEMBER 1, 2020

The first evidence of possible churn that emerges through the early-warning alerts you have set up based on customer success metrics or events should trigger immediate action. You should be ready to deploy a series of previously prepared, enterprise-wide next steps that reinvigorate product interest and incentivize engagement.

Net Promoter Score 104

Net Promoter Score NPS Seminar ROI 104

Comm100

DECEMBER 11, 2017

This should be the first place to execute your customer experience improvement program. In order to develop a successful customer experience strategy, you first have to have a vision, understand and relate to your customers, get real-time feedback while also managing employee responses and following a preset framework.

Customer Experience 47

Customer Experience Social Media Multi-Channel Culture 47

BirdEye

JULY 27, 2023

Promote Your Medical Practice Seamlessly Birdeye has helped many medical practices improve their patient engagement. Instead, focus on what new patients in your area find engaging and develop a digital marketing strategy to target them locally. Marketing is a online reputation management for doctors. Want the same for you?

2023 52

2023 Marketing Social Media Healthcare 52