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Majoring in Customer Experience

CX Accelerator

If one of them came to me and asked, “Uncle Jeremy, I’d sure love to follow in your footsteps and pursue a career in customer experience (CX). While there are more and more schools offering degrees in customer experience or customer experience management, what if their school of choice does not?

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Majoring in Customer Experience

CX Accelerator

If one of them came to me and asked, “Uncle Jeremy, I’d sure love to follow in your footsteps and pursue a career in customer experience (CX). While there are more and more schools offering degrees in customer experience or customer experience management, what if their school of choice does not?

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How to create and manage a Tripadvisor business listing

BirdEye

Tripadvisor is still the highest-ranking review platform for the travel and tourism industry. A travel or tour operator agency that provides private day tours with a license or recognition by the local tourism governing body. Tripadvisor has been in the review game for over 20 years and the site is still a popular choice for travelers.

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Renovate Your CX Program with a Listening Audit

Confirmit

In this webinar, Phil Durand, Director, Customer Experience Management, Confirmit will help you to look at your CX program like a great house. This is about creating a competitive advantage while staying true to the customer voices heard. Voice of the Customer Webinars. REGISTER HERE.

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Big impact in small budget: 5 UK local business marketing examples

BirdEye

Make Yourself at Home Sheffield Campaign Location: Sheffield, South Yorkshire, UK Type: City-wide recovery and community marketing campaign with a local business support initiative Campaign overview: Launched in 2020 and evolved through 2023, ‘ Make Yourself at Home ‘ was Sheffield’s response to post-pandemic recovery, focusing on (..)

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How to create an impactful Twitter business profile

BirdEye

For example, if you are opening a Twitter business account for a tourism company, you can select ‘travel’. The post How to create an impactful Twitter business profile appeared first on Birdeye Customer Experience Management. Twitter will also ask you to select your preferred language.

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How The Global Travel Industry is Planning Ahead for Crisis Recovery

NetBase

And this is an excellent example of where the tourism industry is today. It’s offering free COVID-19 care if you end up needing it while vacationing there. Granted, they’ve had less than 1,000 cases of the virus, but they are still trying to reassure travelers to trust them. So where are consumers traveling?

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