BirdEye

DECEMBER 30, 2024

For multi-location healthcare companies, the challenge goes beyond attracting leadsits about delivering consistent, locally relevant messaging. To succeed, multi-location businesses must balance efficiency with personalization, ensuring each location connects with its unique audience while maintaining a consistent brand voice.

Healthcare 52

Healthcare Multi-Channel Social Media Advertising 52

BirdEye

MARCH 28, 2025

Multi-location businesses aiming for online visibility and enhanced online reputation have an undeniable starting point – Google Maps SEO. That is why we bring you the top expert-recommended Google Maps SEO strategies tailored for multi-location businesses. Multi-location challenge: Imagine a retailer with 80 locations.

2025 52

2025 Multi-Channel Social Media Demo 52

Optimove

MARCH 17, 2025

Retail marketers can enhance customer journeys by moving away from rigid campaign calendars to more responsive, behavior-triggered communications that yield a much better marketing return on investment (ROI.) ” Messaging frequency and channel selection could also be varied according to engagement levels.

Retail 52

Retail Marketing Multi-Channel Return on Investment 52

Interactions

FEBRUARY 6, 2025

According to the McKinsey survey of more than 8,500 insurance consumers , six in 10 customers switch channels pre-purchase. Digital channels didnt fare well in the survey either. Insurers who automate customer interactions by voice and digital channel must tread carefully to provide the level of service consumers expect.

Insurance 62

Insurance Interaction Multi-Channel Contact Center 62

SurveySensum

APRIL 15, 2025

It not only automates the entire process of capturing customer feedback, but it also gathers it from multiple channels like websites, in-app, social channels, surveys, emails, etc, and stores them in one place. Sign Up For Free Free Forever No Feature Limitation No Credit Card Required Get a Live Demo 2. Explore SurveySensum.

Multi-Channel 52

Multi-Channel Feedback Touchpoint Voice of Customer 52

SurveySensum

FEBRUARY 17, 2025

Omnichannel Data Analysis Customer feedback comes from various channels, including emails, surveys, chatbots, social media, and support tickets. Multi-lingual surveys : Questions can be created in the respondent’s preferred language from a list of 100.

Multi-Channel 52

Multi-Channel Social Media 2025 Feedback 52

SurveySensum

FEBRUARY 4, 2025

It helps you gather and analyze customer feedback and take feedback-driven actions that drive real ROI. The objective is basically to extract actionable insights, take action in time, and boost the overall customer experience while driving the CX-driven ROI. The tool provides comprehensive audit logs for tracking data access.

2025 52

2025 Multi-Channel Demo User Experience 52

Thematic

JUNE 17, 2024

They shared actionable insights on maximizing the return on investment (ROI) of VOC, moving beyond surface-level metrics to create real business impact. It includes all channels where customers express their opinions and experiences, such as social media, contact center interactions, and even product usage data.

ROI 62

ROI Insights Multi-Channel Customer Centricity 62

BirdEye

DECEMBER 19, 2024

AI tools help manage customer inquiries, provide personalized recommendations, and ensure consistent engagement across all channels. Watch the Free Demo Now. See Pricing FREE DEMO How Birdeye’s GenAI tools help in executing AI marketing strategies Modern marketing success requires a comprehensive approach.

Marketing 52

Marketing Social Media Hospitality ROI 52

BirdEye

NOVEMBER 22, 2024

AI auto-generates optimized descriptions, schedules social posts, and updates channel pricing. Watch the Free Demo Now. See Pricing FREE DEMO How do Birdeye GenAI tools help in real estate marketing? Lead generation framework Develop multi-touch lead nurturing sequences specific to different buyer/seller segments.

Marketing 52

Marketing Social Media Multi-Channel Document 52

BirdEye

NOVEMBER 27, 2023

Studies have shown that companies leveraging analytics and reporting tools experience an ROI increase of 25%. Comprehensive, multi-location coverage Birdeye Reports is designed explicitly for multi-location businesses, offering a comprehensive suite of reports that track every aspect of the customer journey.

Insights 115

Insights Social Media Multi-Channel Net Promoter Score 115

BirdEye

APRIL 15, 2025

Read on to learn how to attract customers through intent-driven storytelling across your marketing channels and how GenAI tools can help you implement attraction marketing that builds trust and makes it easier for the right customers to find. This makes their marketing channels a two-way conversation. Watch the Free Demo Now.

Marketing 52

Marketing Social Media 2025 Multi-Channel 52

inQuba

MAY 23, 2022

To measure ROI and the impact of strategies, and fine-tune to further optimize. As such, their journeys are multi-touch, omni-channel and cross functional. have reported that more than half of customer interactions happen during multi-event, multi-channel journeys 3. Book a demo Start Trial Contact us.

Customer Journey 98

Customer Journey Management Multi-Channel Touchpoint 98

Optimove

JULY 7, 2019

Smartly orchestrating, measuring and optimizing personalized multi-channel campaigns. Sign up for your demo and discover why Staples, Family Dollar, lastminute.com and Sweaty Betty chose Optimove to power their customer journeys. Sending our offers and promotions to the right target groups for the maximum ROI.“.

Brands 76

Brands Multi-Channel Advertising Demo 76

Optimove

JULY 4, 2019

Smartly orchestrate, measure and optimize personalized multi-channel campaigns. Sign up for your demo and discover why Staples, Family Dollar, lastminute.com and Sweaty Betty chose Optimove to power their customer journeys. Sending our offers and promotions to the right target groups for the maximum ROI.“. REQUEST DEMO.

Multi-Channel 76

Multi-Channel Advertising Demo 2019 76

BirdEye

JANUARY 25, 2024

Reviews can also be repurposed for various channels and become one of your best marketing tools. It provides a more significant ROI for your social marketing efforts. Make Multi-Location Social Media Management a Breeze Want to see the impact of Birdeye on your business? Watch the Free Demo Now.

Social Media 110

Social Media Brands Multi-Channel Demo 110

SurveySensum

FEBRUARY 6, 2025

This DIY platform has an easy to use interface enabling feedback-driven ROI. QuestionPro : It provides strong offline survey features and affordability for businesses that need multi-channel survey distribution without premium AI capabilities. How is SurveySensum different from Qualtrics and QuestionPro?

Multi-Channel 52

Multi-Channel Social Media Omnichannel Feedback 52

TechSee

JUNE 27, 2024

This automation delivers incredible ROI and requires a great deal of expertise to ensure safety, reliability, and utility. Once proven safe and reliable in either the contact center or via direct testing, these AI Agents can interact with customers over email, social channels, chat, over the phone, and even through video.

Contact Center 109

Contact Center Multi-Channel Document Interaction 109

Optimove

JUNE 26, 2019

Calculating the ROI of your marketing campaigns is an essential, yet challenging task. Schedule a one-on-one demo with one of our relationship marketing experts to talk about: Why email metrics are only telling you a really small part of the story. REQUEST DEMO. contact-form-7]. Optimove is used by 350+ customer-centric brands.

Measurement 75

Measurement Multi-Channel Demo 2019 75

BirdEye

AUGUST 21, 2024

A unified retail marketing software allows multi-location businesses to centralize their marketing operations and gain a comprehensive view of customer experience management. Knowing whom to target and which channels to bank on gives your retail business a definite edge over your competitors.

Retail 59

Retail Sales Multi-Channel Marketing 59

Optimove

DECEMBER 3, 2018

Calculating your marketing campaigns ROI is a challenging task. Get a personalized demo and discover how Optimove can help you accurately measure your marketing campaigns uplift. Optimove empowers you, the marketer, to instantly define and deploy pre-scheduled and customer-activity-triggered campaigns over a wide variety of channels.

Measurement 75

Measurement Multi-Channel Demo 2018 75

Thematic

MARCH 18, 2025

Zendesk backs this with numbers, with trendsetters at the SMB level vs traditionalists realizing 22% higher customer retention rates, 31% higher customer acquisition rates, and 61% higher cross-sell revenue Early AI adopters are found to be 128% more likely to report high ROI from their AI tools in customer experience.

Customer Insights 62

Customer Insights Insights Social Media Consulting 62

BirdEye

FEBRUARY 21, 2023

About social media accounts Social media accounts are digital channels where companies create and publish content online for the purpose of connecting with their target audience. The challenge of social media management for multi-location businesses Multi-location businesses face several challenges when it comes to social media management.

Social Media 98

Social Media Management Multi-Channel ROI 98

BirdEye

MAY 6, 2024

But imagine if there were a solution that streamlined operations, identified growth opportunities, and empowered you to showcase your return on investment (ROI). Proven ROI: The ability to easily generate detailed reports means you can effectively demonstrate your work’s impact on clients’ growth. Watch the Free Demo Now.

ROI 64

ROI Multi-Channel Return on Investment Demo 64

BirdEye

NOVEMBER 21, 2022

Measure your ROI – Social media analytics can help measure the return on investment (ROI) of your social media campaigns. For example, are you interested in increasing brand awareness, or are you using your social channels to generate leads and drive sales? Watch our free demo and get started with Birdeye today.

Social Media 98

Social Media Definition Multi-Channel Metrics 98

NetBase

APRIL 5, 2019

At NetBase, we define social media analytics as gathering data from social channels and other online content to guide business decisions. Pinterest Analytics measure the traffic your site gets, as well as traffic from other channels, the content people save from your social channels, and audience insights. Instagram Insights.

Social Media 99

Social Media Marketing Multi-Channel Metrics 99

BirdEye

MARCH 7, 2023

In this article, we’ll discuss the benefits of social media for business, provide tips on how to optimize your channels, and how to measure your social media success. Increased website traffic Did you know your social media channels can direct more people to your business website to increase traffic?

Social Media 94

Social Media Multi-Channel Metrics Measurement 94

BirdEye

DECEMBER 28, 2024

Unique names help you optimize advertising spend and improve your ROI on campaigns. Watch the Free Demo Now. See Pricing FREE DEMO Fine dining restaurant names So, you have carefully picked out the decor, menu, and the location for your fine dining establishment? Watch a free demo to learn more.

Social Media 52

Social Media Culture Advertising Demo 52

Playvox

FEBRUARY 13, 2023

With sky-high customer expectations and the increasing use of digital channels, keeping service quality high is no easy task. It requires a multi-level approach to ensure success today and in the years ahead. Three Vital Layers Of Quality Management QM is far more than just reviewing customer interactions for areas of concern.

Contact Center 78

Contact Center Multi-Channel Customer Retention ROI 78

BirdEye

AUGUST 6, 2024

Overview of Birdeye and Chatmeter About Birdeye Birdeye is the leading AI-powered reputation and social media management platform for multi-location businesses. About Chatmeter Chatmeter is a multi-location intelligence platform that offers a range of features for businesses. Reputation management : Offers real-time customer insights.

Multi-Channel 59

Multi-Channel Management Social Media Healthcare 59

Optimove

JUNE 19, 2024

Journey Orchestration helps marketers set goals and apply relevant customer insights for audience segmentation; it also helps them manage and plan the timing and sequencing of channels for multichannel marketing campaigns and journeys. Brands improve efficiency and achieve higher ROI by automating and optimizing customer journeys at scale.

Touchpoint 52

Touchpoint Multi-Channel ROI Customer Journey 52

NetBase

APRIL 5, 2019

At NetBase, we define social media analytics as gathering data from social channels and other online content to guide business decisions. Pinterest Analytics measure the traffic your site gets, as well as traffic from other channels, the content people save from your social channels, and audience insights. Instagram Insights.

Social Media 85

Social Media Marketing Multi-Channel Metrics 85

BirdEye

MAY 26, 2023

Improve ROI With a referral partner program, the lead nurture process is significantly reduced as the referred customer is already aware of your brand and comes in with a level of trust. This has a direct positive impact on your ROI. The benefits of doing this are multi-layered. Watch the free demo today!

Reference 98

Reference Multi-Channel Social Media ROI 98

BirdEye

AUGUST 28, 2023

The only social media software for multi-location businesses Want to see the impact of Birdeye on your business? Watch the Free Demo Now. See Pricing FREE DEMO Table of contents Q1: What is a social media reach? This metric says: Who your content is reaching Whether it’s effective in the ROI What is nonsocial reach?

Social Media 98

Social Media Metrics Measurement Multi-Channel 98

Solvvy

JULY 13, 2022

Customer service automation with multi-language capabilities can also provide the solution when your business expands into new global regions but can’t find bilingual resources. Solvvy’s natural language platform intuitively detects what customers need and responds with personalized answers 24-7 across every channel.

Customer Service 90

Customer Service Multi-Channel Customers Interaction 90

BirdEye

FEBRUARY 27, 2024

You can gather this information from customer surveys, reviews, and other feedback channels like social media conversations. Define an advertising budget Advertising campaigns can be expensive, so starting with a predefined budget helps you optimize spending and ROI goals.

Advertising 64

Advertising 2024 Automotive Social Media 64

SurveySensum

JULY 2, 2024

Multi-channel feedback Customers today interact with businesses through multiple channels such as email, social media, phone, chat, and in-person interactions. Due to the above reasons, customer feedback tools today have become necessary to offer multi-channel feedback collection.

Feedback 52

Feedback 2024 Multi-Channel NPS 52