SaleMove
MARCH 29, 2024
In the spirit of Community Banking Month, Horicon Bank shares some of the ways it supports its community. The post Community Banking Month: Spotlight on Horicon Bank appeared first on Glia Blog | Digital Customer Service Explained.
Blueshift
MARCH 29, 2024
In an era defined by digital disruption and evolving consumer expectations, credit unions are presented with a remarkable opportunity to redefine member engagement and excel in a rapidly changing, digital world. Unlike most traditional banking institutions, credit unions boast a unique value proposition—a commitment to community-centric banking, personalized service, and member-driven initiatives.
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BirdEye
MARCH 29, 2024
Establishing a strong presence on Instagram has never been more important. According to a recent Birdeye survey , 60% of businesses consider Instagram to be a mission-critical social media platform for their growth. So, if you want to compete with your peers, it is vital to explore all formats and that includes Instagram stories. The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before.
Braze
MARCH 29, 2024
In today’s digital-first landscape, seamless collaboration between marketers and technical teams has gone from a nice-to-have to an absolute necessity.
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Customer Enthusiast
MARCH 29, 2024
Today’s blog post is a part of a series that I will be sharing over the next couple of weeks related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024. I learned to digitize to personalize.
CXDNA Update brings together the best content for customer experience professionals from the widest variety of industry thought leaders.
Beyond Philosophy
MARCH 29, 2024
Colin has been ghosted. He was surprised, considering he is married and has been for decades. However, his ghosting experience didn’t come from a romantic partner but a professional one. Since ghosting appears to be spreading into many interactions, we thought we should discuss it here. Ghosting, where someone suddenly stops communicating, has become more common, thanks to technology making it easier to cut off contact.
BirdEye
MARCH 29, 2024
If you manage social media accounts, you know that keeping up with Instagram’s ever-changing algorithm can be challenging. Experts recommend considering the Instagram collaboration feature to expand your reach and attract more followers. It’s a useful tool to help you grow your business account and reach more people. Collaborating on Instagram content helps you boost the visibility of your account, explore new opportunities, and launch effective campaigns to support your business goa
Braze
MARCH 29, 2024
Brands that don’t prioritize retention run the risk of undermining their ability to successfully build sustainable customer relationships and hit their business goals. To help out, we’ll be taking a look at the nuts and bolts of retention.
Centercode
MARCH 29, 2024
Explore John's insights on leadership, a culture of innovation, and the role of beta in product success.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Circular Edge
MARCH 29, 2024
Sign Up for a Free NetSuite Consultation Facing challenges with NetSuite and related applications & processes? Wish you could bounce your challenges & questions off of SMEs who could provide quick guidance? These interactive Q&A sessions are for you! Bring your questions and join CE practice leaders to tackle your NetSuite questions and challenges.
Centercode
MARCH 29, 2024
Explore how continuous testing, vital for wearable tech, ensures quality, reduces costs, and speeds up development.
Help Scout
MARCH 29, 2024
Much of our support work requires confidence building, yet overconfidence can create poor service. Here's to finding the right balance. Also Isaac Newton is in this.
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