SaleMove
MARCH 29, 2024
In the spirit of Community Banking Month, Horicon Bank shares some of the ways it supports its community. The post Community Banking Month: Spotlight on Horicon Bank appeared first on Glia Blog | Digital Customer Service Explained.
Blueshift
MARCH 29, 2024
In an era defined by digital disruption and evolving consumer expectations, credit unions are presented with a remarkable opportunity to redefine member engagement and excel in a rapidly changing, digital world. Unlike most traditional banking institutions, credit unions boast a unique value proposition—a commitment to community-centric banking, personalized service, and member-driven initiatives.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Customer Enthusiast
MARCH 29, 2024
Today’s blog post is a part of a series that I will be sharing over the next couple of weeks related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024. I learned to digitize to personalize.
BirdEye
MARCH 29, 2024
In a recent survey of our expansive network of over 150,000 customers, it was discovered that 81% of businesses manage their social media strategies at the corporate level. This significant finding underscores the imperative need for real estate professionals to harness the power of social media to stay competitive and relevant in today’s market.
Advertisement
Today’s digitally savvy customers have high expectations of retailers for convenience, responsiveness, and ease of doing business both in-store and online. Our recent survey of over 2,000 US consumers found that retailers that can drive a seamless, omnichannel customer experience (CX) – across physical and digital channels – have huge benefits for brand relevance, profitability, and customer loyalty.
Braze
MARCH 29, 2024
In today’s digital-first landscape, seamless collaboration between marketers and technical teams has gone from a nice-to-have to an absolute necessity.
CXDNA Update brings together the best content for customer experience professionals from the widest variety of industry thought leaders.
Braze
MARCH 29, 2024
Brands that don’t prioritize retention run the risk of undermining their ability to successfully build sustainable customer relationships and hit their business goals. To help out, we’ll be taking a look at the nuts and bolts of retention.
Centercode
MARCH 29, 2024
Explore John's insights on leadership, a culture of innovation, and the role of beta in product success.
Circular Edge
MARCH 29, 2024
Sign Up for a Free NetSuite Consultation Facing challenges with NetSuite and related applications & processes? Wish you could bounce your challenges & questions off of SMEs who could provide quick guidance? These interactive Q&A sessions are for you! Bring your questions and join CE practice leaders to tackle your NetSuite questions and challenges.
BirdEye
MARCH 29, 2024
Establishing a strong presence on Instagram has never been more important. According to a recent Birdeye survey , 60% of businesses consider Instagram to be a mission-critical social media platform for their growth. So, if you want to compete with your peers, it is vital to explore all formats and that includes Instagram stories. The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before.
Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions
Are you still manually reviewing calls? 🤔 If so, this webinar is for you! What was once a common practice in the call center is now a barrier to success. Manual call monitoring is no longer an option if you want to proactively coach your agents to ultimately improve the customer experience using data-driven insights. Join this webinar with Angie Kronlage and April Wiita of Working Solutions to discuss how you can modernize outdated, manual call review processes through the power of autom
Help Scout
MARCH 29, 2024
Much of our support work requires confidence building, yet overconfidence can create poor service. Here's to finding the right balance. Also Isaac Newton is in this.
Centercode
MARCH 29, 2024
Explore how continuous testing, vital for wearable tech, ensures quality, reduces costs, and speeds up development.
BirdEye
MARCH 29, 2024
If you manage social media accounts, you know that keeping up with Instagram’s ever-changing algorithm can be challenging. Experts recommend considering the Instagram collaboration feature to expand your reach and attract more followers. It’s a useful tool to help you grow your business account and reach more people. Collaborating on Instagram content helps you boost the visibility of your account, explore new opportunities, and launch effective campaigns to support your business goa
Expert insights. Personalized for you.
111 
Let's personalize your content