The Voice of Employee (VoE) is Vital to the Customer Experience
InMoment XI
MAY 15, 2019
There has been a struggle for companies to connect the dots between employee engagement and customer experience. The bottom line is that employees are the driving force of business success, and their insights improve not only the customer’s journey, but the overall employee experience as well. Hear from Jason Macedonia, MaritzCX Senior Director of Employee.
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