Optimove

OCTOBER 2, 2024

See the difference control groups make in this guide Download Now Why it matters: By attending Optimove’s CRM Lightning Talks at G2E Las Vegas 2024, marketers will walk away with deeper knowledge of event-based strategies, personalization, predictive analytics, and gamification—all crucial for optimizing player engagement, retention, and loyalty.

2024 64

2024 Engagement Sports Multi-Channel 64

SurveySensum

OCTOBER 16, 2023

You successfully organized your event! Post-event feedback is like a report card for your event and an inside glimpse into the minds of your audience post-event. It is critical to understand the strengths and weaknesses of the event you organized, and also what the audience liked and disliked. Congratulations!

Events 52

Events Feedback Social Media Consumers 52

Optimove

NOVEMBER 13, 2024

See the difference control groups make in this guide Download Now Why it Matters: Optimove Insights’ latest Report provides a comprehensive analysis of consumer shopping behavior from the 2023 holiday season. Trigger Targeted Offers: Deliver special offers to existing customers showing signs of hesitation, reducing potential drop-off.

E Commerce 52

E Commerce Insights Multi-Channel 2023 52

Optimove

JUNE 12, 2024

It reveals that Euro 2024 is an incredible opportunity for operators to attract and engage both current and new players. The insights are invaluable for sports betting sites aiming to optimize their offerings, enhance player experiences, foster loyalty, and promote responsible gambling practices. Download the full report here.

Sports 52

Sports Insights 2024 Download 52

GetFeedback

NOVEMBER 20, 2018

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. Let’s get started.

Events 199

Events Feedback Social Media Presentation 199

CSM Magazine

FEBRUARY 12, 2024

Corporate events serve as a powerful platform for networking, brand promotion, and industry engagement. To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Careful tracking of these objectives will also facilitate post-event analysis.

Events 95

Events Entertainment Transportation Workshop 95

Optimove

JUNE 24, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Keeping sports bettors engaged after their favorite team is eliminated helps maintain player loyalty and drive continuous interaction. Key Takeaways: Leverage bets on favorite individual players to maintain engagement after a favorite team is eliminated.

Sports 69

Sports Engagement 2024 Events 69

BirdEye

SEPTEMBER 8, 2020

Birdeye Webchat is a powerful tool that allows businesses to engage with site visitors in real-time and convert them into leads–not to mention improving existing customer satisfaction. Businesses can use these insights to quickly make educated, data-driven decisions based on real-world data from prospective customers.

Events 89

Events Customer Satisfaction Interaction Customer Experience Management 89

InMoment XI

NOVEMBER 7, 2024

Data-Driven Insights Customer experience automation software can analyze automated interactions to provide insights into common customer preferences, behaviors, and pain points. Setting up automated journeys, such as welcome emails and post-purchase follow-ups, helps increase engagement and build stronger customer relationships.

Customer Experience 195

Customer Experience 2024 E-support Touchpoint 195

SurveySensum

SEPTEMBER 17, 2024

These emails drive real engagement, turning insights into action and building lasting loyalty. It’s a valuable metric to gather actionable insights because it: Shows what’s working: Happy customers share what they like, so you know what to keep doing. Subject: You’re Invited: Join Us for a Special Event!

NPS 52

NPS Customer Insights Insights Feedback 52

BirdEye

MAY 30, 2023

Because of this, it has become a popular method for businesses to engage with customers. Check out these tips to help your SMS feedback campaigns to unlock valuable insights from customers. Adding a clear call-to-action (CTA) with the initial message encourages recipients to engage and respond.

Insights 95

Insights Net Promoter Score Events Feedback 95

eglobalis

JULY 31, 2024

These platforms use sophisticated algorithms to determine the optimal time to engage with customers, providing personalized content based on individual behavior and preferences. These platforms provide deep insights into customer feedback and behaviour, enabling businesses to make data-driven decisions to improve CX.

Customer Experience 328

Customer Experience Social Media 2024 B2B 328

BirdEye

MARCH 11, 2024

Well, Facebook, the OG of social media platforms, offers a highly engaged community that reaches 3.3 This is a golden opportunity for multi-location businesses to use virtual events as a powerful tool to engage with local communities and enhance brand reputation. Where will your Facebook event photo appear?

2024 59

2024 Events Social Media Demo 59

eglobalis

AUGUST 28, 2024

Libertarianism: In the context of free will posits that humans possess genuine free will and that our actions are not determined by prior events or natural laws. This view maintains that free will is incompatible with determinism (the idea that every event is caused by preceding events).

Customer Experience 247

Customer Experience Events Customer Service Representative Culture 247

SurveySparrow

JUNE 28, 2024

But planning for an event is incredibly stressful, and it can quickly become overwhelming; regardless of your experience, contacts or your team’s size. Event registration tools can help you save time by automating some of the most crucial parts of this process. Paid + Free Event Registration Platforms 1. per ticket sold.

Events 52

Events Webinar Multi-Channel Social Media 52

InMoment XI

NOVEMBER 14, 2024

From brand mentions to product discussions, you gain insight into customer sentiment to help make informed decisions. This classification of public opinion gives you insight into your brand reputation. Analytics can show engagement trends and campaign performance. Sentiment analysis also helps with effective customer service.

Social Media 195

Social Media Multi-Channel Metrics 2024 195

Alida

OCTOBER 4, 2016

Online communities are now an important tool in gaining ongoing customer feedback and insight. In particular, insight communities —private, online communities made up of carefully selected groups of customers who develop long-term relationships with brands—are now used by hundreds of customer-centric global brands. Don’t be a bore.

Engagement 250

Engagement Entertainment Insights 2016 250

Optimove

MAY 15, 2024

See the difference control groups make in this guide Download Now Why It Matters Major sporting events, like the 2024 UEFA European Football Championship, allow sportsbook operators to gain new players and reactivate dormant ones. Retain their interest: Newcomers attracted during peak events are prone to churn quickly.

2024 64

2024 2022 Insights Sports 64

CustomerSuccessBox

AUGUST 25, 2022

Attending Customer Success events in 2022 ensures your SaaS business is at par with the current industry trends. It is advisable to follow industry events to understand the altered and advanced customer expectations. Some of the most significant CS events have been held in the year 2022 so far. Did you miss them?

2022 52

2022 Events Customer Success 2023 52

Lithium

DECEMBER 28, 2020

With Thanksgiving upon us, all of us at Khoros are grateful for our amazing customers and we find ourselves reflecting on the many valuable insights they shared at Khoros Engage events this year. Robots aren’t taking over, but they are important to digital engagement. That’s right. Conclusion.

Insights 52

Insights Engagement Net Promoter Score ROI 52

Joe Rawlinson

OCTOBER 20, 2022

And a dedicated event management integrated ticketing system helps you keep the event in sync throughout the process as a central hub that can control various aspects of the event and provide directions and everything needed in one place. . All of which should be essential aspects of your event marketing strategy.

Events 78

Events Sales User Experience Social Media 78

Retently

APRIL 5, 2024

Now, let’s cut to the chaise to uncover practical strategies that create such engaging retail experiences that foster loyalty and repeat business. In-store events and demonstrations can also create memorable experiences that can’t be replicated online.

Retail 78

Retail Engagement Customer Experience Loyalty Programs 78

CustomerSuccessBox

JUNE 8, 2022

This has translated into huge demand for customer success events around the globe. Professionals connect, network, learn and share the best practices during these customer success events. At CustomerSuccessBox , we’ve curated some Customer Success Events, upcoming in June and July 2022, that you cannot afford to miss!

2022 52

2022 Events Customer Success Innovation 52

Optimove

SEPTEMBER 17, 2024

Panel Sessions – Join us for The Leaders of Tomorrow on September 24 at 12:45 PM (Conference Room 1), and UEFA Euro 2024 Insights on September 25 at 2:00 PM (Conference Room 3). Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more Get ready! Want to meet us there?

2024 64

2024 Insights Marketing Download 64

CustomerSuccessBox

DECEMBER 6, 2021

Here you’ll find customer success events, conferences, and books that will help you get ready for the new year 2022 and beyond. The events create an ideal atmosphere for inspiration, ideation, strategy, and real-world application around customer success. Customer Engagement Transformation Conference 2022. Date: Spring 2022.

2022 52

2022 Events Customer Success Contact Center 52

Helpware

JUNE 26, 2024

The AI and Big Data Expo Conference, held annually in Santa Clara, California, has become a landmark event in the industry, drawing professionals from diverse sectors to explore the latest advancements in artificial intelligence and big data.

Insights 81

Insights 2024 2023 Events 81

Retently

OCTOBER 16, 2024

Without adding any extra steps or disrupting your recipient’s flow, you can gather real-time insights with every interaction. As email continues to be a major touchpoint for customer engagement – set to grow into a $17.9 As a result, people are much more likely to engage because it doesn’t feel like an additional task.

Feedback 153

Feedback Customer Satisfaction Touchpoint Communication 153

BirdEye

SEPTEMBER 18, 2024

Customer engagement: Google Maps allows customers to leave reviews, ask questions, and share their experiences with your business. You can build trust and reputation by actively engaging with customers through Google Maps. Analytics: Google Maps provides insights into how customers interact with your listing.

Engagement 105

Engagement E-support Multi-Channel Document 105

SurveySensum

OCTOBER 31, 2024

Are you creating customer engagement in a digital world? If you want to discover the answers, then let’s dive deep into an important aspect of customer experience strategy – digital customer engagement. What is Digital Customer Engagement? However, how is it different from traditional customer engagement?

Customer Engagement 52

Customer Engagement Engagement 2024 Social Media 52

CSM Magazine

AUGUST 21, 2023

Customer engagement has become one of the most critical success factors for retailers looking to drive sales, loyalty, and overall business growth. However, with the increasing complexity and diversity of today’s retail environment, engaging with customers has become a more challenging task.

Retail 52

Retail Customer Engagement Engagement Social Media 52

Optimove

AUGUST 12, 2024

In iGaming and sports betting, this just right gamification zone helps operators gain higher player satisfaction, retention, and deeper engagement. In this post, discover how Optimove’s AI-orchestrated gamification keeps players engaged by striking the perfect balance between challenge and ease.

Engagement 52

Engagement Sports Multi-Channel Download 52

CSM Magazine

JANUARY 18, 2024

. “We are delighted to have Nina Schick, a true visionary in artificial intelligence, headline our event,” said Craig Pumfrey, VP of Marketing at Sabio Group. “Her unparalleled expertise and unique perspective will provide our attendees with great insight into how AI will shape the future of customer engagement.

Events 52

Events 2024 Innovation Technology 52

Optimove

JUNE 22, 2023

With these rich customer insights, brands have the data to hand to help them continually fine-tune their messaging and amplify their personalization efforts. Customer engagement:   Beacons are great when it comes to elevating the personalized in-store shopping experience, and by default, engaging customers at precisely the right moment.

Technology 98

Technology Customer Engagement Engagement Loyalty Programs 98

CSM Magazine

AUGUST 4, 2023

In today’s fiercely competitive business landscape, customer engagement plays a pivotal role in establishing enduring relationships with your target audience and fueling business growth. So, let’s explore these customer engagement ideas and discover how they can help you boost your business to new heights.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

BirdEye

SEPTEMBER 20, 2024

To help businesses address these challenges, Birdeye also unveiled two AI products – Insights AI and Competitors AI – to empower local brands with generative AI insights and actionable recommendations to surpass competitors and establish market dominance. On the business side, AI works across our operations.

2024 59

2024 Insights Healthcare Social Media 59

Kustomer

JULY 24, 2020

Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Here is our curated list of must-attend events. This is still an in-person event. Date : July 28, 2020.

Events 52

Events 2020 Workshop Roadmap 52

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. Next, we’ll share six keys to effective SaaS customer engagement.

Customer Engagement 100

Customer Engagement Engagement Net Promoter Score Metrics 100