Retently
MARCH 11, 2024
Are you curious about the genuine reactions of your attendees after they experience your event? Post-event surveys are crucial for this feedback, but the real challenge is knowing the right questions to ask. To extract meaningful insights from your post-event survey questions, cover relevant aspects of the event experience.
Experience Investigators by 360Connext
APRIL 30, 2024
Let’s embark on an insightful exploration of CX in the live entertainment industry. From the very first spark of interest to the warm afterglow that follows an event, we dissect the customer journey, offering strategies to heighten every touchpoint.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
InMoment XI
SEPTEMBER 25, 2024
This helps provide insights about market trends, competitor activities, and possible business opportunities. From automating customer support to extracting insights from large datasets, NLP applications help streamline operations and enhance decision-making. This makes managing emails easier. million global participants.
delighted
APRIL 1, 2024
Putting on a successful event is no easy feat: a lot goes into creating a positive event experience for attendees, from finding compelling speakers to inviting the right sponsors. One way to measure attendee satisfaction is by surveying them after the event with the right post-event survey questions.
Speaker: Keith Kmett, Principal CX Advisor at Medallia
You will gain insights into how to use journey maps to identify pain points, opportunities, and touchpoints where orchestration can make the most impact. 📈 Don't miss out on this exclusive event! This includes the key concepts, strategies, and best practices involved in CX orchestration. Register today to save your seat!
InMoment XI
NOVEMBER 15, 2023
This method harnesses the power of data and insights to gain a deeper understanding of customers, their preferences, and their interactions with a company. It involves the use of various metrics and methods to gain valuable insights into how customers perceive and interact with a business.
Zonka Feedback
MAY 16, 2024
Every year, some of the great CX leaders and professionals come together to share their insights and experiences about CX, learn from each other, and explore the best practices and CX trends in CX events and conferences held globally.
Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions
Join this webinar to discover how automation can streamline your quality assurance (QA) procedures and empower you to proactively coach agents and elevate the customer experience with data-driven insights. Secure your spot now and embrace the future of call center efficiency and innovation!
Speaker: Conference Speakers
The Human Factor: Blending AI, Insights, and Conversations to Solve Customer Pains. Lunch is on us for qualified attendees when you attend our event! Customer Data Management for Employee Empowerment & Intelligent Experiences. Operationalizing Voice of the Customer and Empowering the Frontline. Save your spot.
Speaker: Dave Seaton, CEO of Seaton CX
When crafted with precision and insight, journey maps emerge as powerful catalysts, transforming customer experiences and steering businesses towards profitable growth. Is Customer Journey Mapping a tired fad from 2013? Or a critical tool for sparking customer-centric change? Register today to save your seat!
Expert insights. Personalized for you.
127 
Let's personalize your content