Oracle
APRIL 3, 2018
Here’s what we learned about Yasmini and the innovative work she and the Brazilian fashion retailer are doing in customer experience. In 2005 we’ve started Passarela.com, which was the first store to sell women’s fashion shoes in Brazil. It is one of the largest fashion ecommerce operations in the country.
Beyond Philosophy
MAY 18, 2016
They describe fashionable downtown shops with special items you couldn’t find anywhere else. Perhaps more significantly, the online experience is no better, even as Amazon threatens to overtake Macy’s as the nation’s top clothing retailer. Chic salespeople helped you choose just the right thing.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
NetBase
SEPTEMBER 3, 2020
And who would have thought that we’d see the fashion industry drop everything to make masks. Or that we’d see a virtual-only Paris Fashion Week. But in a shining display of adaptability, they put all of their resources behind quickly growing their nascent AirBnB Online Experiences , which saw it through the worst of the lockdowns.
Lumoa
NOVEMBER 17, 2022
In the past two years, we’ve seen a massive surge in online shopping, from tech products to fashion items. Companies should aim to meet their customers’ expectations by continuing to fine-tune their customer experience (CX) programs. Customers view personalization as an integral part of their online experience.
ERDM
FEBRUARY 12, 2018
Article by Ernan Roman Featured on RetailTouchPoints.com According to the IBM 2017 Customer Experience Index (CEI) Study , “Only 19% of brands offer more than a basic level of personalization of the online experience.” So how do marketers step up and deliver? I want more than just simplistic buying history-based emails."
C3Centricity
SEPTEMBER 14, 2020
Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides. Explore new technologies to reimagine the in-store/online experience blurring the lines between digital/brick-and-mortar. Our desires are no longer limited by what is available in-store or even in our own country.
Pointillist
JUNE 15, 2018
Richard Boire, of Boire Filler Group , lays out this difference in a compelling fashion. Through its tiered program, it provides a level of personalized customer experience that sets Neiman Marcus apart from other fashion brands. Their convenient online experience for selection and shipping is also rated highly by customers.
Expert insights. Personalized for you.
50 
Let's personalize your content