From RFP to Go-Live: A Roadmap for Implementing Your Outsourced Customer Care Program
BlueOcean
SEPTEMBER 17, 2020
If that suite doesn’t include the specific metrics that align with your goals, now is the time to get started on developing custom reports. From this point, good governance is the watch word. The post From RFP to Go-Live: A Roadmap for Implementing Your Outsourced Customer Care Program appeared first on Blue Ocean.
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