Return on Investment Sales White Paper 
Totango
MARCH 16, 2021
A full journey map covers all stages from lead acquisition through subscription renewals, upsells, and referrals, although some maps abbreviate this to focus on the post-sales part of the process. B2C marketing and sales may aim at the general consumer, while B2B may be more industry-specific and customized.
CX University
APRIL 2, 2024
Yet, how often do we face skepticism regarding the return on investment (ROI) of CX initiatives? increase in Dollar General’s sales for 2024, reaching $40.33 Does the forecasted sales increase for Dollar General challenge the notion that ethical practices and employee welfare are integral components of a successful CX strategy?
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Totango
SEPTEMBER 22, 2022
For customer success teams, SaaS tools serve to optimize the customer life cycle, improving your marketing, sales, and customer service to deliver better results to clients. This promotes higher customer satisfaction and retention, elevating sales and increasing revenue. They usually are licensed through a subscription sales model.
Education Services Group
APRIL 25, 2021
A 2020 Forrester report determined that a well-designed Customer Success program can yield a 91% return on investment over a three-year period. I could write an entire white paper on Customer Success monetization. Yes, you read that right. So, what are you waiting for? Let’s help you get there. Scaling with Systems.
Education Services Group
MAY 25, 2018
If it were possible to just make one sale, stop there and have a “forever customer,” everyone would be a Customer Success (CS) pro. Make sure your CSMs have alliance with Education Sales Representatives to guide them when making training recommendations for the customers they serve. Let’s be honest. That isn’t quite our reality though.
Magellan Solutions
AUGUST 11, 2021
Generate sales transactions. For example, receiving your value-packed email newsletter, a sale price, a free trial to a software product, a white paper, a spot in an important seminar. . We don’t want artificially created sales appointments that will inundate the sales force and waste time. .
Alliance by IFS
OCTOBER 8, 2015
Astea International has released a new white paper, Mobilizing Field Service Management , that outlines the benefits of mobilizing field service, and tips for creating a mobilization strategy that can incorporate emerging technologies. For more information, you can download the white paper here.
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