Workshop Related Topics 
InMoment XI
NOVEMBER 16, 2023
Elevating Customer Experience Through Strategic Productivity Insights In a recent workshop conducted at the XI Forum 2023 in London by industry experts Simon Fraser, VP, Insights and Consultancy at InMoment, and Simon Hedaux, Founder of Rethink Productivity , the focus was on enhancing productivity to drive experience improvement within businesses.
eglobalis
NOVEMBER 26, 2024
How to Make it Actionable: Host Co-Creation Workshops: Involve clients in the design and testing phases of new products. How to Make it Actionable Introduce Wellness Programs: Offer mental health resources, such as access to counsellors, mindfulness training, or stress management workshops.
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Experience Investigators by 360Connext
APRIL 14, 2020
Workshop virtually. Just like an in-person workshop, there are virtual whiteboards and sticky notes to create in-real-time with the group. Planning this workshop is even more important, so you can set fair expectations for everyone’s involvement and set the stage for a productive session. Click To Tweet.
eglobalis
NOVEMBER 3, 2024
For instance, direct client interactions—such as interviews, workshops, and on-site observations—can uncover unique pain points and desires that standardized personas may overlook. Additionally, feedback loops play a crucial role in refining CX over time.
Speaker: Carrie Melissa Jones Founder, Gather Community Consulting
Confidently conduct interviews, surveys, workshops, and other forms of research that help your community deliver continued impact to your business. Register to get practical advice on how to: Present a case for why research matters to various parts of your organization. Plan community-specific research.
eglobalis
NOVEMBER 12, 2024
Host workshops focused on empathy and scenario-based training where team members can practice resolving hypothetical client issues. Training teams in active listening, emotional intelligence, and conflict resolution prepares them to handle diverse client situations with sensitivity and professionalism.
Experience Investigators by 360Connext
MAY 20, 2015
Keynotes, Coaching and Executive Workshops. Kicking off the year or the quarter or the sales meeting with a workshop on how to better focus on customers is a great way to move the needle quickly. The best leaders are part of the best teams. They understand the idea of “Sharpening the Saw” and are willing to invest in it.
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