Remove 2006 Remove Culture Remove Feedback
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How to Connect Your Employees to Your Customers and Company Mission

Customer Bliss

When Lisa started working at Netspend in 2006, the company was relatively small and was in an industry that didn’t really exist before the company itself existed. Customerville transforms customer experience surveys into rich, interactive experiences using its unique Design-driven Feedback platform. Enjoy the show!

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How Marmalade Insurance has utilised customer feedback software to help improve CSAT and increase their NPS

customer sure

Marmalade Insurance, the specialist in insurance solutions for young, student, learner and young named drivers, has been providing trailblazing insurance products to those aged 17-30 since 2006. Part of this approach is their customer feedback process, which they introduced in 2020, with the help of CustomerSure.

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CX for SaaS

Zeisler Consulting

With a business model like SaaS, there are likely to be transactional opportunities for feedback when a Customer calls or reaches out for either service or support. There was a thriller movie in the 1970s (remade in 2006 and hugely referenced in pop culture) called When a Stranger Calls. Surely survey results are valuable.

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How Marmalade Insurance Has Utilised Customer Feedback Software to Help Improve CSAT and Increase Their Net Promoter Score

CSM Magazine

Marmalade Insurance, the specialist in insurance solutions for young, student, learner and young named drivers, has been providing trailblazing insurance products to those aged 17-30 since 2006. They’re a great example of a customer feedback process done right”. About CustomerSure.

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Service Untitled» Blog Archive » Customer feedback; an important.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer feedback; an important tool for success Cheryl May 13, 2010 Customer Satisfaction , Proactive 2 Comments Ask a customer what they want from your company or service, and they will tell you. Some companies use statistics to follow trends.

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it? So how do structured data analysis feedbacks work?

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The Reasons Behind Apple’s Customer Loyalty and High NPS

Retently

Apple created a culture of fandom at work by letting employees use company products regularly, giving them discounts, and even some products as free gifts to them. Customer feedback plays an important role in user-oriented personalization too. And when users noticed problems with the product, they were quick to act on that feedback.

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