2008 Brands Technology 
Strativity
NOVEMBER 28, 2022
On the TV closest to our table, the news anchor announced that it felt like 2008 all over again and that corporations didn’t know how to react. Looking around at the table at my four kids and husband, I realized how much has changed since 2008. A future-proof approach to brand tracking.
ShepHyken
OCTOBER 11, 2019
To give you a sense of the speed of changing customer preferences, I will harken back to 2008 when McGraw-Hill published my book The New Gold Standard 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of The Ritz-Carlton Hotel Company. Read Shep’s latest Forbes article: Ten Ways To Handle A Brand Crisis.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
GetFeedback
OCTOBER 14, 2019
The phrase Customer Experience (CX) didn’t become en vogue until 2008 when it surpassed Customer Satisfaction as the primary customer-focused keyword. . Since 2008, customer experience has burgeoned and become a key element at many companies. Surprisingly, only 19% of companies globally have tried a new tool in the past five years.
ShepHyken
APRIL 14, 2020
Businesses must devise new systems, processes and technologies to better manage a remote workforce. The CEOs and leaders who don’t shift are missing a huge opportunity to show authenticity, empathy for their team and create brand loyalty.”. On average, it takes companies 60-90 days to find, hire and onboard a new employee.
Team Support
JANUARY 9, 2024
Here’s a look back at how customer support technologies evolved over the last century, and a peak at where they’re going next. By the early 1970s, more call-routing systems were beginning to include ACD technology, ushering in the development of large-scale call centers. Fun fact: TeamSupport was founded in 2008!
LiveChat
JANUARY 23, 2020
I think about the brands behind them. All of them are associated with brands that carefully created them for you to think about in very specific ways. Those brands are the reasons why you choose one product over another. The way brands communicate with people has been continually changing over the last decade or so.
Oracle
MARCH 28, 2018
Everywhere you turn, these buzzwords are being used constantly – all referring to a hot new technology known as blockchain. It’s becoming a massive tech movement and countless companies are not only getting on board, but also finding new, innovative ways to use blockchain technology. But where did it come from? Where can it go?
Expert insights. Personalized for you.
98 
Let's personalize your content