Beyond Philosophy

JANUARY 19, 2022

This metaverse concept is poised to change everything, from how we interact online to how we buy things to the way brands market themselves. . We hosted an expert on a recent podcast to tell us how the metaverse will change brand marketing. Usually, you think of VR as an entertainment experience.

Entertainment 88

Entertainment Books Technology Interaction 88

Lithium

FEBRUARY 28, 2023

There is Meta, the brand, and there is the all-encompassing term, metaverse, which essentially means multiple worlds enabled through augmented and/or fully virtual experiences, where people can interact, work, play and more. As there is less structure engrained in these spaces, engagement also becomes more fluid.

Social Media 93

Social Media Fashion Entertainment Connections 93

NetBase

NOVEMBER 1, 2019

Finding new niche areas for brands to stand out is a top agency task – one that gets more challenging every day. A category that more agencies are turning toward for brand exposure these days is eSports. They help brands understand and exploit relevant trends. Brands Sponsoring eSport Athletes. Yes, as in gaming.

Brands 40

Brands Entertainment Advertising Fashion 40

Quadient

JANUARY 21, 2022

Fri, 01/21/2022 - 14:44. Organizations engaging in personalized communications are seeing great results across the entire customer lifecycle; particularly, an increase in engagement. Engagement is crucial in determining the overall policyholder experience and the depth of relationship they have with your brand. .

Insurance 52

Insurance Customer Experience Customer Journey Mapping Customer Centricity 52

NetBase

NOVEMBER 1, 2019

Finding new niche areas for brands to stand out is a top agency task – one that gets more challenging every day. A category that more agencies are turning toward for brand exposure these days is eSports. They help brands understand and exploit relevant trends. Brands Sponsoring eSport Athletes. Yes, as in gaming.

Brands 40

Brands Entertainment Advertising Fashion 40

Quadient

JANUARY 21, 2022

Fri, 01/21/2022 - 14:44. Organizations engaging in personalized communications are seeing great results across the entire customer lifecycle; particularly, an increase in engagement. Engagement is crucial in determining the overall policyholder experience and the depth of relationship they have with your brand. .

Insurance 52

Insurance Customer Experience Customer Journey Mapping Touchpoint 52

Lithium

MARCH 1, 2022

The trouble here is that TikTok marketing isn’t like marketing on other social media channels; businesses have to buy into existing trends and make their content not only relevant but casual and entertaining. Through many trials and many, many errors, we’ve learned what it takes to enter the TikTok space as a brand. Save your spot.

E-support 52

E-support 2022 Webinar Entertainment 52

SurveySensum

JULY 4, 2023

billion , representing a 9% growth compared to the same period in 2022. Customers have multiple touchpoints with your brand, from clicking on your website to watching a product demo or making a purchase. Basically why and how customers are interacting with your brand. Are they facing any difficulties? Think about it!

Customer Satisfaction 52

Customer Satisfaction Social Media Touchpoint Feedback 52

SurveySensum

JULY 4, 2023

billion , representing a 9% growth compared to the same period in 2022. Customers have multiple touchpoints with your brand, from clicking on your website to watching a product demo or making a purchase. Basically why and how customers are interacting with your brand. Are they facing any difficulties? Think about it!

Customer Satisfaction 52

Customer Satisfaction Social Media Touchpoint Feedback 52

Avaya

APRIL 9, 2019

Sports marketing, sponsorship, fan engagement, player tech, these are all things that have come on heavy in recent years. Sports are more exciting than ever with the attention being paid to fan engagement. Sports are more exciting than ever with the attention being paid to fan engagement. Providing fans #Experiences that Matter.

Sports 51

Sports Entertainment Contact Center 2019 51

SurveySparrow

DECEMBER 11, 2020

You see, when you invest in advertising and show up in front of your customers during a crisis, they’ll remember your brand. This will create a positive, kind, empathic brand image in front of your customers. During the slowdown, people start to engage more with social media and social ads. Cool, isn’t it?

Advertising 52

Advertising Social Media 2009 Brands 52

InMoment XI

OCTOBER 3, 2024

Customer retention is important because the longer a customer stays with your brand, the higher their average purchase is. Stay True to Your Brand Consistency is key to building trust and loyalty with your customers. Ensure that your brand consistently delivers on its promises and that business decisions align with your core values.

Customer Retention 260

Customer Retention 2024 Guest Experience Loyalty Programs 260

Joe Rawlinson

MAY 17, 2022

Travel, arts and entertainment, and sports and recreation industries have the lowest CPCs, with $1.40, $1.60, and $1.73, respectively. The industries arts and entertainment, travel, and sports and recreation have the highest averages, with 10.67%, 8.54%, and 7.73% of CTR, respectively. Media and other brands.

E Commerce 15

E Commerce 2022 Advertising Entertainment 15

Lithium

JUNE 7, 2022

Winners will be announced on Atlas and Khoros social channels, and will receive an award at Khoros Engage in September. Maximize your presence on the world’s fastest growing digital entertainment platform. 4 ways user-generated content can transform your social media strategy Does your brand’s social media strategy need an upgrade?

Social Media 10

Social Media Roadmap Webinar Entertainment 10

Gainsight

JULY 7, 2021

As the year progressed, so did our knowledge, understanding and confidence for transforming our events into engaging digital experiences. Pulse 2022? Did the cost-saving benefits of going virtual outweigh the additional costs of hosting, housing, entertaining and catering to live attendees? Would events ever go back to normal?

2021 45

2021 Events Social Media 2013 45

BirdEye

JANUARY 13, 2023

Engagement is the measurement of success on every social media platform. The truth is that some posts get more engagement than others. If you want to increase your engagement rate, you need to know what social media engagement posts are and how to use them. Table of contents What is social media engagement?

Social Media 52

Social Media Engagement Events B2C 52

BirdEye

DECEMBER 15, 2022

You’ll need to spend time and effort pre-planning your campaigns if you want to see more followers, higher engagement, and boosted brand awareness. We’ll explain what a social media campaign is, how it works and show you five successful social media campaigns that created massive awareness for the brands that created them.

Social Media 98

Social Media Entertainment Brands Events 98

CustomerSuccessBox

FEBRUARY 28, 2022

Allows businesses to focus on much greater things and engage with their customers with the reliable communication solution that is offered by the Zoom platform. Bonus Read: 2022 will all be about these Customer Success KPIs. Best Practices: They entertain annual contracts and have professional services laid out. Best Practises.

E Commerce 52

E Commerce E-support Customer Retention Sales 52

West Monroe

JANUARY 30, 2023

We talk to Brian Kaminsky, Chief Data Officer and President of Revenue Strategies for iHeartMedia, about how its new virtual entertainment venue, iHeartLand, provides an immersive, always-on community for families, gamers, entertainers and advertisers. It was a virtual world where we could build an entertainment venue.

Entertainment 52

Entertainment 2023 2022 Advertising 52

CSM Practice

DECEMBER 29, 2020

Irit Eizips, CSM Practice Chief Customer Officer and CEO was featured by Business Therapy, an engaging series where a number of professional challenges and problems are discussed in depth. Finally I would say two weeks ago is when we started seeing the first lead of a brand new company coming in. The Interview.

2020 98

2020 Customers Communication Customer Success 98

Optimove

JANUARY 8, 2024

It empowers the operator to address players with highly relevant content based on their engagement history with your brand.  Optimove analyzed sportsbook players’ behavior based on an analysis of over 10 million bets from September 2022 to February 2023 comparing the NFL Regular season to the Playoffs and Super Bowl.

2024 69

2024 Sports 2023 Download 69

SurveySparrow

JUNE 20, 2022

To find out the NPS score of your product and brand as a whole. Having chatbots for customer service will prompt website visitors to engage and offer feedback, allowing you to map the entire customer and prospect journey. Because 68% of people have a more favorable view of brands that offer proactive customer service.

Customer Service 52

Customer Service 2022 2026 Apparel 52

SurveySparrow

SEPTEMBER 28, 2021

According to a report by Juniper Research , business-related costs are expected to reduce by over USD 8bn annually by 2022, thanks to Artificial Intelligence. Thanks to deep learning, real-time engagement has massively increased over the years. Conversational ai would play a massive role in that. Boost Loyalty.

2021 52

2021 E-support Social Media E Commerce 52

BirdEye

DECEMBER 14, 2022

With a single post, you can catch the eye of millions and make your brand a household name overnight. If you’re looking to improve engagement and increase your brand awareness, you’ll need to know which types of social media content appeal most to your followers. Written posts 3. Video stories 5. Live videos 6.

Social Media 98

Social Media Entertainment Webinar White Paper 98