5 Top Customer Service Articles of the Week 6-13-2022
ShepHyken
JUNE 13, 2022
(CustomerThink) Some of us are old enough to remember when subscriptions were limited to just sports clubs, newspapers, and magazines. It was originally established in London as a way to expand newspaper sales. In 2009 only 18% of the value of the top 100 brands was in subscriptions. This grew to 29% by 2018.
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