InMoment XI
OCTOBER 10, 2024
of the global population uses social media? And over one in four users are using social media to either find things to purchase or find inspiration for things to do and buy. Social media usage is growing every year, and the rate at which consumers are using social media to interact with brands is increasing with it.
InMoment XI
OCTOBER 25, 2024
They share their thoughts on social media platforms like Facebook or Instagram or through review platforms such as Yelp and Google reviews. Be Active on Social Media You can’t underestimate the importance of social media marketing for reputation management.
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InMoment XI
DECEMBER 5, 2024
The online space, especially in the form of social media and review sites, amplifies public opinion. Financial Services Reputation Benchmarks 2024 See where your credit union stands by downloading InMoment’s 2024 Financial Services Reputation Benchmarks Report! Accessed on 12/04/2024. Accessed on 12/04/2024.
TechSee
DECEMBER 11, 2024
2024 promised groundbreaking shifts in customer service, with experts forecasting transformative technologies and strategies. Let’s revisit the five biggest predictions for service innovation in 2024, evaluate their outcomes, and uncover lessons for shaping the future. The lesson? Outcome : Progress at last!
InMoment XI
OCTOBER 22, 2024
We’ve all been there—checking reviews, browsing social media profiles, and searching Google to find the right healthcare provider. It includes managing patient reviews, ensuring the accuracy of your online listings, engaging with patients on social media, and maintaining high visibility in search results.
InMoment XI
NOVEMBER 14, 2024
With 64% of Internet users discovering brands via social media, getting your marketing on point is essential. You can think of it as your eyes and ears on social media with the information it provides. The right social media listening tool will help you analyze customer behavior and competitors to stay ahead of the pack.
InMoment XI
NOVEMBER 22, 2024
Leverage the power of social listening There is only so much customer data you can collect through surveys. Social media platforms host vast amounts of unstructured feedback that can provide deeper insights into the customer experience. You can share updates through in-app notifications or even social media posts.
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