GetFeedback

JANUARY 21, 2019

A successful content marketing strategy relies on good customer feedback. In fact, 2018 study by Clutch revealed that 73% of consumers made a purchase based on marketing content they’ve viewed. In fact, 2018 study by Clutch revealed that 73% of consumers made a purchase based on marketing content they’ve viewed. Blog posts.

Marketing 210

Marketing Healthcare Webinar Blog 210

Blueshift

NOVEMBER 4, 2024

AI has transformed how e-commerce brands approach retail marketing by making personalization, customer segmentation, and real-time engagement easier than ever before. As online shoppers increasingly expect tailored experiences, the role of AI in marketing becomes critical to delivering unique interactions at scale.

E Commerce 88

E Commerce Retail Marketing Blog 88

Optimove

MARCH 12, 2025

Discover the latest email strategies to grab the attention of your customers Download Now Why It Matters: Retailers must implement strategic marketing efforts to drive early sales and maintain long-term success. Refine E-Commerce Websites for Conversions A seamless shopping experience can set up a retailer to drive early online sales.

Retail 52

Retail Sales Marketing E Commerce 52

GetFeedback

JUNE 3, 2019

Content marketing is a great strategy to help attract more people to your brand and improve your overall sales. Here are some tips on how you can improve customer experience with content marketing. . Making your content relatable. On the other end, your followers will be left satisfied as they will have gained something as well.

Customer Experience 186

Customer Experience Marketing Fashion Social Media 186

inQuba

MARCH 12, 2025

In today’s competitive market, emotional marketing has become a crucial strategy for businesses seeking to establish strong connections with their customers. By leveraging emotions, companies can drive brand loyalty, increase sales, and enhance customer retention.

ROI 52

ROI Customer Retention Connections Measurement 52

BirdEye

JULY 3, 2023

According to a marketing industry report released in 2022, the affiliate marketing industry grew by 47% between 2018 and the end of 2021. This industry is slated to continue to grow, with recent projections predicting that the affiliate marketing industry is likely to grow from $13 billion in 2022 to $15.7 billion by 2023.

Sales 98

Sales Marketing Social Media Blog 98

InMoment XI

NOVEMBER 26, 2024

When to Use: This journey map is used when developing marketing and sales strategies that aim to guide prospective customers through their decision-making process. It is particularly useful for aligning teams across multiple departments, such as marketing, sales, and customer success.

Customer Journey Mapping 195

Customer Journey Mapping Customer Experience 2024 Customer Journey 195

BirdEye

APRIL 15, 2025

Attraction marketing is built for the moment were inwhere customers dont want to be pitched, pressured, or pushed. Thats what attraction marketing delivers. In this blog, youll learn how to build an attraction marketing strategy that turns browsers into qualified leads without chasing them. What is attraction marketing?

Marketing 52

Marketing Social Media 2025 Multi-Channel 52

BirdEye

FEBRUARY 21, 2025

SMS for real estate marketing has emerged as a pathbreaker, providing unparalleled engagement opportunities with high open rates exceeding 98% and response times as fast as 90 seconds. With increasing competition and few homes available in specific markets, standing out is crucial.

Marketing 96

Marketing Communication Demo Engagement 96

InMoment XI

NOVEMBER 14, 2024

With 64% of Internet users discovering brands via social media, getting your marketing on point is essential. Tracking these conversations with a social listening tool helps improve marketing efforts. Let’s look at some of the best tools in the market to help you enhance your social media management efforts.

Social Media 195

Social Media Multi-Channel Metrics 2024 195

InMoment XI

JANUARY 9, 2024

In competitive B2B markets, where products and services may be similar, customer experience becomes a key differentiator. The chatbots automatically help users find responses to their questions and discover helpful content like help center articles, blogs, and resource pages. Customer relationships.

B2B 413

B2B Customer Experience Net Promoter Score Customer Journey Mapping 413

InMoment XI

JULY 18, 2022

In our last blog about creating an excellent food service customer experience (CX), we talked about how vital customer reviews are to growing your business (and how your customer experience plays a pivotal role in making sure your reviews are positive). . It will also help you build a high sales potential.

Feedback 369

Feedback Culture Customers Customer Experience 369

GetFeedback

AUGUST 30, 2019

Quizzes work brilliantly for social media marketing. A quiz, or in our case a survey, can also be used for market research. For example, you could run a survey to your email list or website visitors to: Identify what topics customers want to see covered on the brand’s blog. How to use a survey to qualify a lead. Conclusion.

E Commerce 276

E Commerce Entertainment Customer Satisfaction Social Media 276

BirdEye

MARCH 28, 2025

Market mapping is no longer just a tool for corporate boardrooms or big consulting firmsits a critical step for any business that wants to thrive in todays competitive landscape. Dynamic, AI-powered insights replace traditional market maps based on spreadsheets and static research. Table of contents What is market mapping?

Marketing 52

Marketing 2025 Sales Demo 52

Optimove

OCTOBER 14, 2024

Discover the latest email strategies to grab the attention of your customers Download Now Why It Matters: This post highlights the growing challenge of marketing fatigue, particularly during the holiday season when customer engagement is critical. The more targeted the message is, the more likely a customer will respond positively. #2

Consumers 59

Consumers E Commerce Marketing 2024 59

Optimove

JANUARY 8, 2025

Take your customer segmentation to the next level with our advanced guide Download Now Email marketing remains one of the most effective tools in a marketers arsenal, consistently delivering an impressive ROI of $36 for every $1 spent. Below are our top 7 email marketing strategies and tips for 2025.

Marketing 52

Marketing Download ROI 2025 52

SurveySensum

NOVEMBER 1, 2024

In this blog post, we will delve into the ins and outs of brand loyalty, and types of brand loyalty, talk about some examples of successful brands and walk you through how to measure and build brand loyalty. Customer loyalty often looks at buying again because of rewards or sales, but brand loyalty goes beyond that.

Loyalty 52

Loyalty Customer Relationships Brands Sales 52

eglobalis

MARCH 4, 2025

According to Forrester, conversational AI especially with new generative AI has emerged as one of the top technologies delivering relative fast ROI, with the biggest impacts in e-commerce, sales, and customer service and experience. If you enjoyed this read, connect with me on LinkedIn !

Contact Center 199

Contact Center Virtual Agent Healthcare E-support 199

GetFeedback

JULY 24, 2018

It’s the sum of all touchpoints and interactions that occur throughout a customer’s relationship with your brand, including the pre-sale period. Marketing and sales tend to shape the pre-sale experience, communicating value and setting customer expectations for later. It sets the tone for everything else.

Customer Experience 277

Customer Experience Touchpoint Customer Journey Mapping Definition 277

GetFeedback

DECEMBER 26, 2018

Sales interactions. Sales and product satisfaction. Sales can use post-purchase feedback to refine their sales process and increase wins. Marketing can run competitive loss surveys that inform future campaigns. The post How to Measure Customer Satisfaction With CSAT appeared first on GetFeedback Blog.

Customer Satisfaction 286

Customer Satisfaction Measurement Net Promoter Score Feedback 286

GetFeedback

FEBRUARY 25, 2019

Plus, increasing your retention rate by just 5% can boost sales by up to 25%. Best practices for re-engagement email marketing. But before you get started with using email marketing for re-engagement, there are a couple of best practices to follow. Check if there are issues preventing them from completing the sale.

Engagement 199

Engagement Marketing E Commerce Customers 199

GetFeedback

JANUARY 3, 2019

You might also decide to update your service team once per week, but update your product, sales, and marketing teams at a different cadence. Others opt to keep it within customer-facing teams, such as sales, marketing, support, and product. We send emails once per month to sales, marketing, and support teams.

Voice of Customer 239

Voice of Customer Customer Service Net Promoter Score Social Media 239

BirdEye

JANUARY 24, 2025

Today’s digital world makes social media marketing for hotels essential to their growth strategy. In this blog, you’ll learn proven strategies and actionable insights to leverage social media effectively, prioritize the right platforms, and optimize your efforts to get the most out of your social media efforts.

Social Media 52

Social Media Hotels Marketing Travel 52

BirdEye

SEPTEMBER 15, 2023

Sales is one of the most important functions in every organization – it defines your growth and business success. Anything you can do to bring efficiency and agility to this function, you must embrace it, and that begins with using AI in sales processes. Table of contents What is AI in sales? Why do we need AI in sales?

Sales 111

Sales 2023 Social Media Demo 111

InMoment XI

MAY 3, 2024

In this blog, we dive into the details of how Foot Locker is revolutionising retail through its CX initiatives. Competitor Analysis: Monitoring competitor performance and market trends to stay ahead of the curve. From sales to digital, every team leverages customer feedback to drive operational improvements.

Retail 195

Retail Return on Investment ROI Customer Centricity 195

TechSee

JUNE 16, 2022

Jim Iyoob is responsible for Etech’s strategy, marketing, business development, IT, program implementation, operational excellence, and product development across all Etech’s existing lines of business. Jeff’s Inside Customer Service blog has been recognized as one of the Top 50 customer service blogs on the planet.

Customer Service 251

Customer Service Contact Center 2022 Magazine 251

Optimove

JANUARY 7, 2025

From content generation and journey orchestration to insight discovery, AI is transforming nearly every aspect of marketing. For marketers, understanding these distinctions is crucial for leveraging AI effectively. With Optimove’s Predictive Models , marketers gain insights into how to communicate with customers.

Marketing 64

Marketing Download Insights Demo 64

BirdEye

NOVEMBER 22, 2024

Struggling to keep up with endless property listings, social media posts, and marketing materials? Real estate agents spend an average of 15 hours weekly on marketing tasks – time that could be better spent with clients. This guide will explore the best AI tools to help you streamline your marketing efforts.

Marketing 52

Marketing Social Media Multi-Channel Document 52

Totango

MAY 7, 2024

Both CS and Sales leaders agree: Retention is the #1 priority. Achieving higher retention requires close alignment between CS and Sales teams, yet 87% of CS and Sales leaders told us there’s significant room for improvement in their collaboration. But there’s a problem. Use your words Talk to each other!

Sports 103

Sports Sales 2024 Net Promoter Score 103

BirdEye

MARCH 28, 2025

In 2025, real estate social media marketing is no longer optionalit’s essential. The real estate industry thrives on visual content and engagement, making social media sites like Instagram, TikTok, Facebook, LinkedIn, and YouTube the perfect tools for showcasing property listings, sharing market trends, and industry insights.

Social Media 52

Social Media Marketing 2025 Events 52

BirdEye

NOVEMBER 7, 2023

Do you know what’s the one thing that is crucial in getting more sales? As customers verify your brand’s reputation on top car review sites , you need to ensure that your email marketing strategy also delivers to meet their expectations. Car sales emails are a crucial part of that effective communication strategy.

Sales 115

Sales Automotive Advertising Demo 115

BirdEye

NOVEMBER 21, 2023

In some ways, the transformative process of gem cutting is similar to the journey of jewelry store marketing. You must get clear on who you’re marketing to, win their trust, and convince them to purchase. Table of contents What is jewelry store marketing? The tricky part is that there’s no “right” way to do it. Watch a demo now.

Marketing 111

Marketing Social Media Advertising Events 111

GetFeedback

NOVEMBER 7, 2019

A 2018 study by Marketing Dive showed that 75% of Gen Z shoppers (those between the ages of 18 and 25) turn to eCommerce to make most purchases. It’s as close to “in-store” as you can get without the nagging sales associates. 4: Think of product visuals as your smartest marketing asset. What will the next few years bring?

Social Media 249

Social Media Competitive Advantage 2016 2018 249

GetFeedback

MAY 13, 2019

Companies need to capture feedback at every opportunity—everything from a sigh during a training session, to a question during a sales demo or a ticket to your support team, should be noted. Teams such as Sales, Support, Success, Implementation, and Marketing all need to be able to submit this data into a common process.

Feedback 302

Feedback Social Media Voice of Customer Net Promoter Score 302

BirdEye

DECEMBER 19, 2024

Today, marketing teams face a critical challenge: delivering personalized customer experiences while managing increasingly complex digital marketing plans. An effective AI marketing strategy transforms how businesses understand and engage with customers. Ready to transform your marketing with AI? Let’s dive in.

Marketing 52

Marketing Social Media Hospitality ROI 52

GetFeedback

APRIL 8, 2019

In fact, 60-70% of B2B marketers admit they don’t understand their buyers, which is exactly what buyer personas are designed to do. In addition, c hanges in your audience demographic foreshadow changes in your market or shift in your target audience. She generated a 50% conversion rate on new sales. Here is how to do it.

B2B 207

B2B Social Media Blog Customer Journey Mapping 207

GetFeedback

APRIL 11, 2019

Customer segmentation is the practice of creating separate target customer groups in order to provide customers with personalized content, website, user experiences, and other marketing techniques. Finally, customer segmentation is the first step in developing marketing and advertising campaigns that target specific customer groups.

Advertising 239

Advertising Social Media User Experience Customers 239