ProProfs Chat

APRIL 19, 2019

Millennials love events; I love events; more importantly, companies should also love events. They’re fun, they’re memorable, and most of all they are a connection with the customer base. But like every coin has two sides, so does hosting an event. Is it to boost customer engagement ?

Events 74

Events Social Media Advertising Sales 74

BirdEye

JANUARY 12, 2024

It’s not about reaching the masses; it’s about connecting deeply with those who walk the streets of your neighborhood. This means crafting messages that reflect local events, cultural nuances, or even local dialects, making your content deeply relatable and significantly increasing the likelihood of engagement and conversion.

Social Media 109

Social Media Marketing Events Advertising 109

InMoment XI

JULY 1, 2024

Predictive analytics is a category of data analytics and the process of using data, statistical algorithms, AI, and machine learning techniques to identify the likelihood of future outcomes based on historical data. Put simply: it involves analyzing current and historical data to make predictions about future events or trends.

Social Media 195

Social Media Healthcare Retail Insights 195

eglobalis

AUGUST 13, 2024

By fostering a cohesive and user-friendly ecosystem, Apple ensures that its customers remain deeply connected to the brand. This approach not only enhances customer satisfaction but also drives long-term loyalty, setting Apple apart as a leader in the technology sector. Apple: Apple’s brand loyalty is legendary.

E-support 445

E-support Innovation Customer Centricity Loyalty 445

SurveySparrow

JUNE 26, 2020

Do you know that Facebook’s event cover photo size is different for both personal profiles and Fan pages? This means that the answer to the best Facebook event cover photo size is not going to be a straightforward one. Whether it’s ads or events, Facebook does have the Midas touch, no doubt. Of course not.

Events 52

Events 2020 Social Media Article 52

InMoment XI

JANUARY 4, 2024

Revenue Growth Satisfied customers are more inclined to spend more and make repeat purchases. When the retail customer experience exceeds expectations, customers feel a connection with the brand, leading to increased spending and higher lifetime value. Let’s examine a few: 1.

Retail 195

Retail Customer Experience Social Media NPS 195

Optimove

OCTOBER 29, 2024

Leveraging AI, Opti-X automates personalized campaign messages in real-time based on universal events (non-customer-initiated events) like restocked items, exclusive discounts, or the release of new games. Opti-X enables brands to deliver campaign messages at optimal moments, driving higher conversion rates.

Download 52

Download Sports Events Customer Journey 52

Zeisler Consulting

NOVEMBER 12, 2024

When you read that first sentence, you probably conjured in your mind a picture of that guy who shows up to the networking events with a bunch of his business cards, introducing himself around telling people what he does and asking, “Do you know anybody who needs that?” But hear me out; I don’t mean it the way you probably think I do.

Consulting 72

Consulting Definition Events Connections 72

Second to None

SEPTEMBER 3, 2024

Implementing QR Codes Physical stores are leveraging QR codes to seamlessly connect customers to their online presence. QR codes have served as an easy way to gain access to the information customers are looking for without the hassle of google searching or typing in a store’s website. Why is personalization important in retail?

Retail 62

Retail Feedback E Commerce Touchpoint 62

BirdEye

JULY 5, 2023

Relationship marketing is the strategy of cultivating meaningful relationships with customers to ensure long-term satisfaction and brand loyalty. This strategy uses online and offline communication channels for your business to build stronger relationships with your customer base. Why does relationship marketing work?

Marketing 98

Marketing Social Media Loyalty Programs Customer Retention 98

BirdEye

APRIL 25, 2023

Ask for customer reviews 8. Connect with influencers 9. Participate in local events 17. Make it easy by providing direct links to your review pages on emails, texts, and other forms of customer communication. Be sure to respond to all reviews professionally, thanking satisfied customers and addressing concerns.

Seminar 98

Seminar Social Media Advertising Workshop 98

CSM Magazine

AUGUST 4, 2023

From personalized experiences and interactive content to loyalty programs and social media campaigns, these customer engagement ideas are designed to captivate and delight your customers, fostering strong connections that lead to increased brand loyalty and ultimately, business success.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

InMoment XI

MARCH 25, 2024

Predictive analytics is a category of data analytics and the process of using data, statistical algorithms, AI, and machine learning techniques to identify the likelihood of future outcomes based on historical data. Put simply: it involves analyzing current and historical data to make predictions about future events or trends.

Customer Experience 195

Customer Experience Social Media E Commerce Retail 195

Optimove

JUNE 18, 2024

Up your mobile marketing game with this guide Download Now Why it Matters: In an evolving digital landscape and crowded marketplace, businesses seek effective ways to connect with their customers and deliver personalized messages that truly resonate. For more insights, contact us to Request a Demo.

Marketing 52

Marketing Download Return on Investment ROI 52

Optimove

JUNE 22, 2023

Beacon Technology Using beacon technology – small, battery-powered devices (beacons) that communicate with nearby mobile devices through Bluetooth low energy (BLE) signals – is a relatively quick and low-investment way for brands to connect with customers in their brick-and-mortar locations.

Technology 98

Technology Customer Engagement Engagement Loyalty Programs 98

CSM Magazine

JUNE 18, 2024

Amidst the joy of helping new parents find the perfect stroller or the cutest onesie, there’s the critical task of providing top-notch customer service. In an industry where trust and personal connection are paramount, getting customer service right can set your store apart.

Customer Service 52

Customer Service Workshop Entertainment Events 52

BirdEye

JULY 15, 2024

Table of contents Birdeye View 2024: Event highlights Three dedicated tracks for businesses of all sizes Leveraging AI in local marketing Building on the success of Birdeye View 2023 Birdeye View 2024: A comprehensive learning experience Secure your spot now!

2024 59

2024 Social Media 2023 Events 59

BirdEye

OCTOBER 30, 2023

Promote content with location-based hashtags 7. Organize local events 10. These digital platforms have evolved into vibrant marketplaces where businesses can connect with local communities, foster brand loyalty, and drive sales. Promote content with location-based hashtags Social media groups are very community-oriented.

Social Media 59

Social Media Marketing Events Advertising 59

Retently

JULY 8, 2024

It’s like keeping the pulse of your customer base at all times. Period-Based Surveys : Instead of always-on surveys, this approach collects NPS data at specific intervals, giving a snapshot of customer sentiment at set points in time. The most common event for all businesses are post-support surveys.

Touchpoint 78

Touchpoint NPS Net Promoter Score Feedback 78

Oracle

JUNE 23, 2020

How do you continue networking when in-person events have been rescheduled for the foreseeable future? While navigating networking remotely can be intimidating, a recent article by Forbes provides 3 ways to continue building a strong network: Look for highly relevant webinars and virtual events. Encourage viewers to make a connection.

Social Media 94

Social Media Webinar Events Connections 94

BirdEye

AUGUST 24, 2023

But you may not have heard all the reasons that make chasing after new customers so costly. You have to cast a wide net to attract new customers. Google ads, trade shows, and local events add up. And the scope of traditional marketing makes it difficult to target the ideal customer effectively.

Marketing 98

Marketing Customer Retention Loyalty Social Media 98

Retently

FEBRUARY 21, 2024

Likewise, for companies using traditional marketing methods, these surveys can assess the impact of non-digital efforts like flyers and in-person events. Enhancing customer engagement These surveys do more than just help you understand your marketing channels; they also serve as a bridge between you and your customers.

Social Media 78

Social Media Advertising Events Insights 78

ClientSuccess

NOVEMBER 24, 2021

Facilitate learning and information sharing across your customer base. Communities can be incredibly powerful and, when leveraged correctly, can help transform your entire customer engagement strategy. Networking events. 1:1 meetings, executive fireside chats, and customer showcases. Customer advisory board.

Engagement 52

Engagement Marketing Events Customer Relationship Management 52

SurveySensum

MARCH 7, 2024

Engaging in CSR activities not only fosters a stronger connection between employees and corporations but also contributes to heightened morale. This interconnectedness allows both employees and employers to feel more deeply connected to the world around them.

Loyalty 52

Loyalty Competitive Advantage Connections Demo 52

Totango

JULY 5, 2022

As a customer success leader, it’s important to ensure resources are focused on delivering value and creating exceptional customer experiences, while also keenly identifying any potential opportunities for revenue and expansion. So, how do you do this? A simple email or in-app message every now and then won’t cut it.

Customer Success 101

Customer Success Net Promoter Score Events Customer Relationships 101

SurveySensum

OCTOBER 31, 2024

Digital customer engagement refers to the process of interacting with customers via multiple digital platforms like social media channels, websites, apps, etc to foster a long-lasting and deep relationship with customers. Why is Digital Customer Engagement Important? Let’s discover.

Customer Engagement 52

Customer Engagement Engagement 2024 Social Media 52

BirdEye

NOVEMBER 29, 2022

This makes it an ideal place to connect with potential customers who are already in a business mindset. LinkedIn also gives you a better chance of connecting with actual decision-makers, which can be invaluable to your sales process. Businesses can post job openings and connect with potential candidates quickly.

Marketing 98

Marketing Social Media Events Connections 98

Optimove

FEBRUARY 13, 2024

Key takeaways: Explore the enchanting capabilities of Opti-X , designed to ignite customers’ love and loyalty in a heartbeat. Opti-X delivers real-time, personalized content recommendations, creating genuine and deep connections with a brand’s customers.

Download 59

Download Return on Investment Loyalty ROI 59

CSM Magazine

JUNE 19, 2024

Therefore, having a backup internet connection has become more important than ever in today’s world for any business. A backup internet connection ensures that in case your primary internet connection goes down, your backup connection is there to support business operations and prevent operations from completely stopping.

Connections 52

Connections Events Customer Satisfaction Consumers 52

BirdEye

NOVEMBER 29, 2023

Furniture store marketing is promoting furniture stores and their products to attract customers and increase sales. Businesses can do this through various channels, including online and offline advertising, social media marketing, public relations, and events. Does your brand story evoke emotions and create a connection?

Marketing 59

Marketing Advertising Social Media 2024 59

Win the Customer

SEPTEMBER 5, 2023

Whether it’s sharing updates with friends and family, staying informed about current events, or discovering new trends, social media platforms like Facebook, Twitter, Instagram, and LinkedIn have transformed the way we communicate. As such, investing in social media customer service can set a company apart from its competitors.

Social Media 59

Social Media Customer Service Competitive Advantage Entertainment 59

PeopleMetrics

APRIL 10, 2017

When you interact with customers and show them that you value their opinions, your customers will think and speak positively about your brand. This has become easier than ever thanks to how connected the world is online. With your business’s website and social media accounts, you can interact with customers anytime, anywhere.

E Commerce 102

E Commerce Social Media Loyalty Programs Events 102

BirdEye

NOVEMBER 21, 2023

Jewelry store marketing refers to jewelry retailers’ strategies and tactics to promote their business and products, attract customers, and drive sales. Having knowledgeable jewelry consultants present at these events is critical. Offering event-exclusive pieces or discounts encourages on-site purchases. Watch a demo now.

Marketing 111

Marketing Social Media Advertising Events 111

BirdEye

OCTOBER 7, 2024

Grows your business: Directories can attract new customers actively searching for businesses like yours in their local area. Network with others: Many directories offer networking opportunities, allowing you to connect with other local businesses and potentially form partnerships or collaborations.

B2B 64

B2B Healthcare Automotive Connections 64

BirdEye

NOVEMBER 30, 2023

Customer engagement and loyalty Social media allows for direct customer communication. Responding promptly to customer inquiries, addressing concerns, and showing appreciation for positive feedback builds a sense of loyalty among their customer base. Host virtual events and experiences.

Social Media 116

Social Media Management Brands Communication 116

Magellan Solutions

AUGUST 16, 2023

Show your care for customers differently and make them feel you treasure their business efforts. If your goal is to keep 80 percent of your present customer base and launch a strategy that improves it to 90 percent, your business achieves 10 percent growth. Strategize your loyalty Please plan, plan it well.

Seminar 52

Seminar E-support Call Center Loyalty 52

BirdEye

NOVEMBER 21, 2023

Marketing for interior designers involves online marketing strategies like social media marketing, networking, and targeted advertising, and offline approaches like networking and attending events. Podcast sponsorships Sponsoring or participating in design-focused podcasts is a highly effective customer acquisition strategy.

Marketing 111

Marketing Social Media Advertising Workshop 111