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10 Tips for a Better Customer Service Experience in Telesales

CSM Magazine

Here are ten tips to enhance the customer service experience in telesales via sales outsourcing. Show Empathy and Understanding Why it matters: Empathy helps in building a connection and can defuse potential frustrations. How to do it: Attend training sessions: Take advantage of workshops and seminars.

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CX Leadership in the International Gas and Energy B2B Industry with Antonio Susta

Customer Bliss

Antonio has a lot of experience blending marketing and sales. Based off his experience in marketing and sales, and managing an Air Liquide branch, he realized that improving customers’ lives is meaningful and wanted to be a part of that. Why is it important? What are the benefits it will bring us?

B2B 107
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AI chatbot to SEO: 29 tactics to rule real estate lead generation

BirdEye

Host real estate finance seminars and masterclasses 22. Do review marketing to attract more customers Unlike the days of printed ads or flashy “For Sale” hoardings, home buyers look to real estate agent reviews to find the most trustworthy agent. Organize how to use AI in real estate use cases 19.

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What is relationship marketing: examples and strategies

BirdEye

This marketing strategy isn’t about short-term wins or sales transactions; instead, it focuses on long-term customer retention. Boost customer retention – Engaged and connected customers grow into loyal patrons and this improves the overall customer retention rate of your business. Why does relationship marketing work?

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34 effective Instagram story ideas for businesses to use in 2024 

BirdEye

The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before. This section is dedicated to offering you the top strategies for your business to better connect with your audience. But deciding what to post and which popular Instagram story idea to choose can be challenging.

2024 109
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The Effects of Bad Customer Service and Why it’s Costing Your Company MILLIONS!

Michel Falcon Experience

Most companies are either product, sales or marketing-centric. These companies are focused on customer acquisition through PPC, Facebook ads, expensive sales seminars, influencer marketing and more. Connect with me on Linkedin. Sign up for my free mini-course to learn more about my strategies. Learn more about tOS here.

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NetBase Quid World Tour: Charlotte, Dallas & Austin

NetBase

This includes insights that reveal business trends, help them connect with consumers, and enable them to understand the story behind competitors and the market. So, a Consumer and Market Intelligence Breakfast Seminar seemed the best way to deliver it en masse! And it was pretty incredible. Day Three: Austin.