InMoment XI
NOVEMBER 26, 2024
Creating a customer journey map is a detailed process that often involves collaboration from multiple departments, so outlining what you hope to learn as a result of the customer journey map will make sure the efforts are well spent. You might have already created these as part of your customer experience strategy.
BirdEye
APRIL 11, 2023
Describe your mission statement Within your mission statement, you’ll want to cover why you exist, what your goals are, what products and services you provide, your ideal customer base, and your region of operation. Introduce your team and brand Focus on the key people in your company, especially if you have prominent partners.
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Optimove
DECEMBER 19, 2024
Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Retail marketers can learn that leveraging personalized, data-driven marketing maximizes engagement, new customer acquisition, and significantly boosts sales during these critical periods.
Optimove
OCTOBER 23, 2024
Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Personalization isn’t just a buzzword—it’s a necessity. As customer expectations for tailored experiences continue to rise, brands must find innovative ways to engage their audiences. promotions, discounts, rewards).
Advertiser: ZoomInfo
Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base. Download the playbook today! Create highly targeted segments to drive more contextual and personalized engagements.
Optimove
FEBRUARY 10, 2025
Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: While acquisition drives market share, customer retention is the unsung hero behind sustainable profits. The math is simple: keeping high-value customers around reduces the pressure (and cost) of constantly chasing new ones.
Optimove
MARCH 6, 2025
See the difference control groups make in this guide Download Now Why it Matters: This post is important for retail marketers as it highlights how loyalty programs extend beyond simple discounts to foster deeper engagement and long-term brand affinity. See more about retail customer loyalty below.
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