Optimove

NOVEMBER 12, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: For marketers aiming to stay competitive and build lasting customer relationships, this post highlights essential insights into the future of marketing.

White Paper 52

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Optimove

JUNE 18, 2024

Up your mobile marketing game with this guide Download Now Why it Matters: In an evolving digital landscape and crowded marketplace, businesses seek effective ways to connect with their customers and deliver personalized messages that truly resonate. For more insights, contact us to Request a Demo.

Marketing 52

Marketing Download Return on Investment ROI 52

Playvox

JUNE 6, 2023

As a call center leader looking to sell an investment in WFM software to your CFO, you need to tie your business case and associated return on investment (ROI) to one or more strategic business priorities. Download the Playvox eBook : Succeed In Uncertain Times: Building a Business Case for WFM Simple enough, right?

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Contact Center Return on Investment ROI Financial 66

Optimove

OCTOBER 22, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Ensuring email deliverability is essential to the success of your upcoming holiday campaigns. Guide to Advanced Customer Segmentation Download Now >> Email deliverability vs. delivery Deliverability and delivery are distinct metrics.

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Optimove

OCTOBER 22, 2024

Discover the latest email strategies to grab the attention of your customers Download Now Why It Matters: This post offers marketers key insights into leveraging CRM data to tailor rewards based on customer behavior and enhance engagement.

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Optimove

DECEMBER 21, 2023

Re-engage your churned customers with this guide Download Now Why it Matters: Marketing fatigue happens when consumers feel overwhelmed by generic and irrelevant messages. It can cause customer alienation, diminished loyalty, and reduced trust and lead to negative brand perception, wasted resources, and lower return on investment.

2023 111

2023 Consumers Brands Marketing 111

Kustomer

AUGUST 3, 2021

New York, NY – August 3, 2021 – Kustomer , an all-in-one, top-rated AI-powered CRM for modern customer experiences, today releases findings from Forrester’s Total Economic Impact™ (TEI) study showing that organizations that switch to Kustomer see up to a three-year 422% in return on investment (ROI). Download Study.

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Optimove

FEBRUARY 13, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Valentine’s Day is a reminder to rekindle the love story between a brand and its customers. These magical tools help increase response rates, return on investment (ROI), customer engagement, loyalty, and retention.

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Optimove

FEBRUARY 20, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Customers expect personalized experiences now more than ever. Companies can leverage their CDP investment to maximize the Return on Investment (ROI) by enabling other teams to reap the benefits.

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Return on Investment ROI Loyalty Download 59

Optimove

JULY 23, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Personalization is critical in the iGaming industry as it empowers operators to boost retention, drive loyalty, and maximize revenue. Opti-X allows brands to create personalized, impactful customer journeys, ensuring lasting relationships and increased engagement.

Sports 52

Sports Download Return on Investment Loyalty 52

Experience Investigators by 360Connext

JULY 26, 2022

CX teams that collaborate cross-functionally are 27% more likely to have a high or very high Return on Investment (ROI) of their CX program , according to the 2022 State of CX Report from GetFeedback. You can start building your own with the help of our CX Mission Statement Guidebook , available to download free.

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Sports Customer Journey Mapping ROI Return on Investment 143

BirdEye

DECEMBER 29, 2022

Channel reporting Return on Investment (ROI) metrics 12. Social Media Reporting Template – Free Download. This metric measures how many people that viewed or interacted with your content actually took some desired action like signing up for a newsletter, downloading an ebook, or making a purchase. Conversion rate 7.

Social Media 98

Social Media Metrics Net Promoter Score Return on Investment 98

BirdEye

MARCH 10, 2023

Your social media checklist to get started How to do a social media audit in 7 steps Download a free social media template Social media audit examples Frequently asked questions about a social media audit Audit social media campaigns with Birdeye What is a social media audit? Table of contents What is a social media audit?

Social Media 98

Social Media 2023 Metrics Return on Investment 98

West Monroe

DECEMBER 14, 2022

Also, aligning your digital journey with the sustainability journey can advance both goals and drive greater overall return on investments—and when the economy rebounds, those who have demonstrated progress will only have strengthened their competitive position. Download our 2023 Outlook. get the report. ×

2023 52

2023 Return on Investment Download Culture 52

BirdEye

SEPTEMBER 6, 2023

When it comes to multi-location businesses, being the top choice backed by positive reviews can help boost the return on investment (ROI). To read the full report, download our free guide today. Projected Local Spending Are consumers anticipating a change in their spending over the next 6 months?

2023 116

2023 Consumers Multi-Channel Healthcare 116

SmartKarrot

SEPTEMBER 19, 2023

A marketing playbook is a guidebook that outlines your organization’s best practices, modes of communication, and optimization strategies for maximizing the return on investment based on predetermined marketing objectives. To save you time and energy in building your playbook, you can head to our website for a free template download.

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Lithium

APRIL 5, 2022

These videos make reference to a pdf workbook, you can download this from the resources section of this article. (NEW) Khoros Care Foundations The perfect starting point for your training on the Social Response component of the Khoros Care Platform, this course provides a full introduction to the features and benefits of Khoros Care.

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Optimove

MARCH 28, 2023

Accelerating acquisition Engage potential customers who haven’t downloaded your app – or uninstalled it. Reduce friction: By directing first-time users directly to your app download page and then taking them straight to the relevant screen within your app to accomplish their desired task (e.g.,

Marketing 52

Marketing Download Return on Investment Social Media 52

2020 Research

JULY 18, 2023

The reason behind this accelerated growth is simple – CX research delivers exceptional return on investment. At Sago, the introduction of digital qualitative tools such as QualBoard and QualMobile propelled our CX practice to new heights.

User Experience 52

User Experience Return on Investment Innovation Touchpoint 52

Confirmit

JANUARY 16, 2020

While huge amounts of money are being invested in CX programs, financial results and Return on Investment prove elusive for many organizations. The approach that will overcome product and price homogeneity and create meaningful differentiation that drives loyalty. And, in theory, that’s all still the case.

2020 52

2020 Return on Investment Customer Centricity Download 52

Happy or Not

JANUARY 18, 2024

Whether it’s budget allocation for marketing campaigns or staffing decisions for customer service, having a clear understanding of the demographic composition allows for optimized resource distribution, ensuring maximum return on investment. Is there a practical tip for maximizing collaboration using Demographics ?

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Download Return on Investment Customer Satisfaction Connections 36

Optimove

JUNE 19, 2024

Streamlined Marketing Operations: Automating and optimizing marketing processes through journey orchestration leads to more efficient resource allocation and improves return on investment (ROI.) Download Now Journey Mapping vs. Journey Orchestration Journey mapping involves analyzing customer touchpoints and interactions with a brand.

Touchpoint 52

Touchpoint Multi-Channel ROI Customer Journey 52

CSM Magazine

JANUARY 11, 2022

Easy – gone are the days of painful, not to mention expensive, rip-and-replace solutions, slow learning curves and long return on investment (ROI) paths. The key to success lies in seeking out technologies that resolve, rather than increase complexity. Aim for solutions that are: 1.

Omnichannel 75

Omnichannel Return on Investment 2020 Technology 75

Calabrio

FEBRUARY 18, 2022

Total Cost of Ownership and Return on Investment (TCO/ROI). Download the report to help you ask the right questions. To learn more about how your organization can utilize Ventana Research’s approach, go to Calabrio’s reprint of the Agent Management Value Index: 2022 Vendor and Product Assessment to download your own copy.

Management 52

Management 2022 Contact Center Return on Investment 52

CSM Magazine

APRIL 25, 2023

In Encoded’s next blog we explore further how a payment orchestration layer can wield its baton to conduct the entire payment process, hitting the right notes to improve the end-customer experience with smoother transaction processing and helping to increase ROI (return on investment) per transaction for merchants.

2023 52

2023 E Commerce Return on Investment ROI 52

SurveyGizmo

NOVEMBER 4, 2021

Please download our CX Predictions for 2022 ebook for our full report. Only 4% of CX leaders believe their CX measurement system enables them to calculate a decision’s return on investment (ROI). This is part 2 in a 5-part series. Customer experience programs are far more than surveys. But surveys are no longer enough.

2022 98

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CSM Magazine

FEBRUARY 17, 2022

Total Cost of Ownership and Return on Investment (TCO/ROI). Download the report to help you ask the right questions. To learn more about how your organisation can utilise Ventana Research’s approach, go to Calabrio’s reprint of the Agent Management Value Index: 2022 Vendor and Product Assessment to download your own copy.

Management 52

Management 2022 Return on Investment Download 52

Optimove

DECEMBER 4, 2023

Download Now: 9 creative email tactics Download Now>> Why is Email Segmentation Important for Marketing? This ensures that your marketing efforts are efficient and effective, delivering a higher return on investment. Enhanced Customer Experience: Segmentation contributes to a better overall customer experience.

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Confirmit

APRIL 9, 2018

Confirmit’s solutions are the most secure, reliable and scalable in the world, and provide technology and expertise that deliver high Return on Investment to leading companies across a range of industries. Download the fact sheet to find out: Why Confirmit has been driving the MR market for over 20 years.

Multi-Channel 40

Multi-Channel Return on Investment Download Financial 40

Confirmit

APRIL 9, 2018

Confirmit’s solutions are the most secure, reliable and scalable in the world, and provide technology and expertise that deliver high Return on Investment to leading companies across a range of industries. Download the fact sheet to find out: Why Confirmit has been driving the MR market for over 20 years.

Multi-Channel 40

Multi-Channel Return on Investment Download Financial 40

Confirmit

APRIL 9, 2018

Confirmit’s solutions are the most secure, reliable and scalable in the world, and provide technology and expertise that deliver high Return on Investment to leading companies across a range of industries. Download the fact sheet to find out: Why Confirmit has been driving the MR market for over 20 years.

Multi-Channel 40

Multi-Channel Return on Investment Download Financial 40

Optimove

JULY 12, 2023

Download Now: All you need to know about mobile marketing Download Now>> Which types of SMS Marketing are right for you? Download Now Benefits of SMS Marketing There are many benefits to SMS marketing for businesses, which arguably outweigh the downfalls.

Marketing 52

Marketing Events Download Return on Investment 52

One Millimeter Mindset

SEPTEMBER 16, 2019

And the resulting engineered solutions can become nightmares, instead of providing rewarding returns on investment. Download my new checklist and worksheet: Six Professional Development Targets to Hit each Month. When closing the sale is the goal, projects are over-promised and under-specified. Contact me here.

Sales 72

Sales Return on Investment Workshop Customer Retention 72

Comm100

MAY 13, 2020

It should be easy to implement, and provide a solid return on investment (ROI). Download the full eBook to learn how you can successfully implement a digital omnichannel strategy. Free Download: Mastering Omnichannel CX: A Success Guide. Download Now. Shopping for an omnichannel solution can be intimidating.

Omnichannel 59

Omnichannel Download Return on Investment Customer Engagement 59

BirdEye

APRIL 24, 2023

This enables businesses to optimize their efforts and achieve a better return on investment (ROI) compared to traditional marketing methods. ROI: Improved return on investment through strategic planning and data-driven optimization. Why is digital marketing important? There are several reasons why it’s important.

Marketing 93

Marketing Social Media B2C Advertising 93

Retently

NOVEMBER 13, 2024

By addressing the most critical challenges in ecommerce, VFRs deliver a powerful return on investment. Impact : The introduction of the Virtual Try-On feature led to a record number of app downloads for Warby Parker, indicating strong customer interest and engagement.

Retail 156

Retail Social Media Technology Brands 156

Myra Golden

JUNE 1, 2015

Our flagship program is comprised of 50 online training modules with video, interactivity, downloadable handouts, and quizzes. Every one of our customer service training sessions is custom designed to meet our client’s objectives and every session delivers a measurable return on investment. Call Control Skills.

Customer Service 91

Customer Service Customer Service Training Seminar Return on Investment 91