Engagement Sales Webinar 
InMoment XI
DECEMBER 30, 2021
It’s fair to say that we all learned a few crucial lessons within the past year(s) about the shift in customer expectations and needs—and we’ve strived to put our learnings into a few CX strategy webinars. From an employee side, are you doing something beyond your classic employee engagement study. Watch the webinar to hear more!
Experience Investigators by 360Connext
APRIL 2, 2015
While it’s technically easier to reach people through social channels for marketing and sales, it doesn’t mean it’s the right way to do things. Generation Z, the generation AFTER the millennials (born late 1990’s to early 2000’s) rejects traditional marketing and sales completely. Holistic Marketing for the Next Generation.
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InMoment XI
OCTOBER 28, 2021
In my last post, we discussed the difference between interactions, engagement, and customer experience. Marketing and Sales have to correctly position your products and services, and set proper expectations for how customers can use them and, more importantly, what benefit(s) they will derive.
InMoment XI
OCTOBER 26, 2022
When your employees are engaged in the experience, your organization will benefit. And that engaged employees can increase an organization’s sales by up to 20%? By having engaged, customer-centric employees, you will see an increase in the frontline metrics that matter to your organization.
Advertiser: ZoomInfo
Today, many B2B companies use ABM teams or technologies to make sales. Watch this webinar with Rachael Foster, Director of Account-Based Experience at ZoomInfo, and Dan Dolph, Manager of Account-Based Experience at ZoomInfo. Account-based marketing (ABM) is a key strategy for driving sustainable growth.
Experience Investigators by 360Connext
MAY 20, 2015
Kicking off the year or the quarter or the sales meeting with a workshop on how to better focus on customers is a great way to move the needle quickly. Did you know that only 30% of Americans feel truly engaged and inspired at their full-time jobs? Training, online events and webinars. Hey, we’re a virtual company.
Experience Investigators by 360Connext
MARCH 16, 2015
We’re not having a tent sale or running a huge promotion, but every year March proves to be crazy but awesome, and 2015 is no different! Free webinar this Thursday. Blog Customer Engagement Customer Experience Featured conferences customer experience speaker customer feedback events linkedin SXSW technology webinar'
Speaker: Hope Neiman, Chief Marketing Officer of Tillster
More than ever, restaurants are taking advantage of modern platforms available for consumer engagement - most notably, social media. With increased visibility into customer behavior, brands become well-equipped to leverage their technology, increase sales, and ensure returning customers.
Speaker: Paul Weald, Contact Center Innovator
No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction.
Speaker: Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc
They attempt to set out an ‘ideal’ path to success on the call, whether that's a sale, a resolved inquiry, or a closed case. Join us for this informative webinar and you will learn how: AI is automating low-complexity tasks. Agent attrition and retention are connected to engagement and competence.
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