Events Innovation Technology 
TechSee
OCTOBER 22, 2024
In the ever-evolving landscape of customer experience (CX), businesses are constantly searching for innovative ways to enhance service operations. A key challenge lies in successfully integrating new technologies and ensuring tech adoption by service technicians.
eglobalis
AUGUST 13, 2024
Both brands have set benchmarks in innovation, design, and customer experience (CX), often drawing comparisons. This symbiotic relationship has led to a continuous evolution in technology, pushing the boundaries of what customers expect and experience. Under his leadership, Samsung continues to innovate and expand its global footprint.
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eglobalis
JANUARY 28, 2025
Celebrating 15 almost 16 Years of CRM Playaz: A Look into The Commonwealth of Self Interest Last week, we had the amazing event in Atlanta, CRM Playaz IRL 2025 , hosted by the venerable “Godfather of CRM” Paul Greenberg and Brent Leary , an incredible team working together. As I found only one since I arrived late to take it.
eglobalis
MARCH 30, 2025
[link] Introduction: Todays businesses face a pivotal question: can emerging technologies like AI and real-time data platforms reduce or even replace the need for traditional customer surveys in managing customer experience (CX)? Technologies enabling this include machine learning algorithms that learn from historical instances (e.g.,
TechSee
NOVEMBER 20, 2018
Truck rolls cost anywhere from $150 – $500 per event, with that amount easily doubling when considering indirect costs. Solution: Two New Technology Trends. These two technologies deliver a better customer experience and a more cost effective method of addressing consumers’ technology issues.
Alida
SEPTEMBER 22, 2016
Earlier this week, more than 400 professionals in marketing, customer experience, innovation and research gathered in Chicago for the 2016 Customer Intelligence Summit. Miller explained the ‘Authenticity Lifecycle,’ which is a business model that infuses authentic engagement with marketing, innovation and customer experience activities.
Joe Rawlinson
NOVEMBER 3, 2024
Companies today are leveraging a range of technologies to streamline these interactions. This is especially beneficial for high-traffic retail stores or promotional events. Personalizing Interactions With modern optical character recognition (OCR) technology, businesses can instantly access detailed customer data during interactions.
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