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of the global population uses socialmedia? And over one in four users are using socialmedia to either find things to purchase or find inspiration for things to do and buy. Socialmedia usage is growing every year, and the rate at which consumers are using socialmedia to interact with brands is increasing with it.
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I had the unique opportunity to be part of a small crowd of business leaders invited to a special event hosted by American Express. Alibaba Group did more than $390 BILLION in sales in 2014. 90% of their sales came from this one product line! Thank you to American Express for this great event! Stay lean if you can.
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Responsive Customer Support Offer responsive and accessible customer support across various channels, including live chat, email, and socialmedia. In-Store Events and Promotions Organize in-store events, promotions, or exclusive sales to create a sense of excitement and urgency.
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